Showing posts with label branding strategy. Show all posts
Showing posts with label branding strategy. Show all posts

Wednesday, August 5, 2026

Let's Celebrate Blogger Day with Eric Jacobson!


Since 1999, each year on August 5th, Blogger Day is observed. A blog, a shortening of the word "weblog," is an informational website published on the Internet that consists of story-like text entries typically displayed in reverse chronological order.

According to Holidays Calendar, "Although blogs originally started out as the work of individuals, they have increasingly been used by organizations, universities, and media outlets to distribute information. Today, there are over 600 million blogs published among the 1.9-plus billion websites that currently exist on the Internet. Over two million blog posts are published every day. In the United States alone, there are over 32.7 million bloggers; and it's been estimated that approximately 80 percent of all Internet users read blogs."

To celebrate Blogger Day, I'd like to welcome a leadership expert back to my blog who I met many years ago when we collaborated with MicroMentor. Eric Jacobson, based in Kansas City, Missouri, has three decades of experience in successfully leading employees and teams through periods of revenue growth, new product development, and re-engineering. He is an experienced mentor and coach and holds an MBA Degree from Keller Graduate School. His passion is helping individuals to become effective leaders at work, within organizations, and wherever they are called upon to lead and inspire. Eric's writings about leadership and management appear regularly on his blog, and he's been a valued contributor here on my blog in Q&A-format posts and as a participant in my many leadership series since 2009. 

QUESTION: You share inspiring book reviews about leadership on your Blog. How do you decide which books to review?

ERIC JACOBSON: I choose books with content I believe will help my blog's readers to become better leaders. Ideally, books with immediately actionable techniques, processes, and practices. I choose books as well that I believe would be good ones for leaders to share with their employees striving for broader leadership opportunities. Fortunately, there are plenty of new books each year about leadership, in fact, I featured 48 on my blog during 2025.

QUESTION: What are the three most common themes that appear on your Blog?

ERIC JACOBSON: Here are the three:

(1) Servant leadership.

(2) Communication – particularly listening skills.

(3) Team Building and Workplace Culture.

QUESTION: Author Stephen King has said his secret for writing is to set aside time to write every day. What are some of your writing secrets?

ERIC JACOBSON: I set aside time to write each week, but not every day. Beyond that, I read a lot of news sites to spot business and workplace trends that I think would be good for my blog. Plus, I rely on various public relations firms and book publishers who send me advance copies of books for my review and consideration to feature on my blog. For those books, I seek out authors who are willing to add additional insights about their books, such as why they authored the book, most pertinent tips, and critical takeaways for leaders.

QUESTION: Which is your favorite post on your Blog, and why? (Link will be provided at end.)

ERIC JACOBSON: Wow, that's a tough choice to make, because so many leadership books I've featured have offered so many tips for leaders. However, if I have to choose only one, it would be my "New Year's Resolution" post that I feature toward the end of each year. It's a quick-read list of 70 ways to become a better leader and encourages readers to select a few from the list and resolve to become better in the new year. I like this post because the list includes tips and techniques from many of my blog posts - and all are actionable for both new and seasoned leaders.

(Note: This particular post has inspired me to write several related posts - see link of most recent one at end.)

QUESTION: How has blogging changed and/or evolved over the years? (Fun fact, we’ve both been blogging since 2009.)

ERIC JACOBSON: From what I've read, there are more blogs than a decade ago – business and personal. So, blogs aren't dead even though there are more ways to share content via social media channels, such as TikTok, Instagram, articles on LinkedIn, etc. Furthermore, blogging remains highly relevant in 2026, serving as a key tool for SEO, digital marketing, audience engagement, and long-term content strategy, especially when combined with AI and social media. Businesses that maintain high-quality blogs see measurable benefits, including more lead growth for companies that blog regularly compared to those that don't.

SHARE THIS: Blogs are still one of the best channels to create narratives. They offer us the opportunity to address market trends, how those trends impact the reader, and how our product might help. They're also great for telling customer success stories. ~Alex Girard, HubSpot #BloggerDay #DebbieLaskeysBlog

QUESTION: Who are some bloggers you follow regularly?

ERIC JACOBSON: Your blog because you feature the advice of so many talented leadership experts and for your always interesting recap of business branding and marketing trends. (NOTE: much gratitude to Eric for the kind words and shout-out!)

Joseph Lalonde: particularly for his leadership lessons culled from current movies.

https://www.jmlalonde.com

David Grossman: for his unparalleled leadership advice, such as this nugget: Leading with heart isn't about getting everyone to think and act the same way. It's about building a place where people feel seen and welcome, especially when their story looks different from yours.

https://www.yourthoughtpartner.com/blog

And these two individuals who I consistently learn from:

Lolly Daskal

https://www.lollydaskal.com/blog/

and

Tanveer Naseer

https://www.tanveernaseer.com/blog/

And finally, these two individuals for their inspiration and leadership tips:

Jake Thompson

https://www.jakeathompson.com

and

Nathan Magnuson

https://www.leadershipinabox.com


My gratitude to Eric for sharing his inspiring expertise, for writing an inspiring blog, and for being an extremely supportive fan of my blog over the years!


SHARE THIS: It's been estimated that approximately 80 percent of all Internet users read blogs. #DebbieLaskeysBlog #BloggerDay


Image Credit: Webnode Blog.


Meet Eric at these links:

Blog: https://ericjacobsononmanagement.blogspot.com

Twitter/X: https://www.x.com/EricJacobsonKC


Read Eric's favorite blog post: 70 New Year's Resolutions For Leaders (December 2025):

https://ericjacobsononmanagement.blogspot.com/2025/12/70-new-years-resolutions-for-leaders.html


Read my post (most recent of three) inspired by Eric's favorite post (January 2026):

https://www.debbielaskeysblog.com/2026/01/top-10-new-years-resolutions-for.html


Read Eric's most recent appearance here on my blog:

WINTER OLYMPICS LEADERSHIP SERIES 2026 - Featuring Eric Jacobson (February 2026):

https://www.debbielaskeysblog.com/2026/02/winter-olympics-leadership-series-2026_0214784126.html


Check out a recap of interesting statistics about blogging:

https://www.siegemedia.com/strategy/blogging-statistics#top-blogging-stats


Read this post, Are Blogs Dead? (June 2025):

https://blog.hubspot.com/marketing/are-blogs-dead

Monday, July 1, 2024

Marketing News of the Month: Partnerships, Pricing, Publicity, and More

During the month of June, there were many news stories that reflected advertising, brand identity, brand names, line extensions, personal branding, product launches, product pricing, publicity, and more.

CAR DEALERSHIP RANSOMWARE ATTACK

During June, the American car industry was under attack, but not by a visible bad actor. This was a cyberattack so intrusive that dealerships were unable to service customers since their SaaS (software as a service) platform was held hostage. CDK, the San Jose-based (California) company that provides the software to over 15,000 dealers nationwide, was reportedly hit with ransomware. Dealers rely on the dealer management system software to complete deals, provide financing, track store profitability, and monitor employee compensation. According to JPMorgan analysts, "The disruption has plunged the auto industry into disarray." This is still a fluid situation as we enter July.

WARNING LABELS ON APPS

Surgeon General Dr. Vivek Murthy said that the threat that social media poses to children requires urgent action and has demanded that Congress put a warning label on apps similar to the warning labels that appear on cigarettes and alcohol. The Surgeon General cannot act on his own, thus, his request to Congress. While Congress has long criticized social media companies, claiming they cause harm to children, Congress has taken little action to curb children's social media usage. Interesting fact: The warning label on tobacco, first instituted in 1965, has led to a steady decline in cigarette smoking in America over the last five decades.

COSTCO AND BOOK SALES

Costco has announced that it will pull back on selling books, and according to publishing industry rumors, has only committed to stocking books during the holiday sales period from September to December. In Canada, where Costco was once the second leading physical retailer of books, it has also been pulling back significantly.

SCRUB DADDY AND DUNKIN' DONUT

To celebrate this year's National Donut Day on June 7th, Dunkin' teamed up with Scrub Daddy to create a limited-edition Scrub Daddy and Scrub Mommy. According to Scrub Daddy's website, "This delicious duo is perfect for scrubbing away donut crumbs and wiping up iced coffee spills...Despite appearing good enough to eat, these scrubbers are not for consumption...and edible donuts are not included."

COLD STONE CREAMERY AND MINIONS

Known for its customizable ice cream options, Cold Stone Creamery announced its partnership with Illumination's "Despicable Me 4" film with the release of its Despicamallow Ice Cream. According to a press release, "The new creation, called Mega Minion Marshmallow Meltdown, features Despicamallow Ice Cream, Chocolate Chips, Marshmallows, and Yellow & Blue Sprinkles, inspired by the mischievous antics of the Minions. Cold Stone will also feature Heist Cream Cake with layers of moist Yellow Cake and Despicamallow Ice Cream with Yellow & Blue Sprinkles and wrapped in fluffy White Frosting featuring the Mega Jerry Minion. Guests can dive into these limited-time offerings at participating Cold Stone Creamery locations nationwide June 12 through July 30."

According to Jana Schneider, Vice President of National Programs for Kahala Brands, the parent company of Cold Stone Creamery, "We can't wait for ice cream lovers and Despicable Me 4 fans to taste our new Despicamallow Ice Cream in a Creation or ice cream cake. Minions and ice cream are both guaranteed to make you smile - so put the two together, and we dare you not to have fun!"

STARBUCKS

Long known for both hot and cold coffee, Starbucks recently announced its PAIRINGS MENU with two new options:

*Starting at $5: A tall iced/hot coffee or tea paired with a butter croissant​.

*Starting at $6: A tall iced/hot coffee or tea paired with a breakfast sandwich.

Naturally, there's always a disclaimer: "Limited-time offer. At participating stores. No substitutions. Customizations may cost extra. Plus tax if applicable. Pairing costs $7 if ordering a Double Smoked Bacon, Pesto Egg Mozzarella or Impossible breakfast sandwich. Cannot be combined with other offers or discounts. Product availability varies by store. Starbucks Reserve coffees and ready-to-drink beverages excluded. Excludes delivery services."

PERKINS NAME CHANGE AND BRAND REFRESH

The diner chain Perkins Restaurant and Bakery has changed its name after 66 years to Perkins American Food Co. This means that the word "bakery," which has been part of its brand identity for five decades, is disappearing, but actual bakeries will remain in the restaurants. According to Toni Ronayne, Perkins President, "The refreshed name really speaks to our American values and the American comfort food we deliver." In addition to the new name, the logo will update its green color, and restaurants will be remodeled featuring brighter flooring plus new tables, silverware, and uniforms.

EIFFEL TOWER

In order to keep up with rising maintenance costs for the iconic monument in the French capital, the Eiffel Tower has increased its ticket price. The admission price has increased by 20 percent from 29 Euros ($31.91 USD) to 35 Euros ($38.31 USD) to help cover the costs of renovation work and financial losses during the covid pandemic. The Eiffel Tower welcomed a record 6.3 million visitors in 2023, the highest since 2015. Originally, Gustave Eiffel mandated the tower's repainting every seven years to preserve its structural integrity, however, the 20th repainting cycle commenced in 2020, eleven years overdue, due to funding and logistical challenges.

TWO PANDAS CALL SAN DIEGO HOME

While many folks travel to San Diego for their summer get-aways, two giant pandas are en route from China to become the newest residents of the San Diego Zoo. These two pandas are the first pair to enter the United States in 21 years, but will not be viewable to the public for several weeks while they acclimate. The rare loan was finalized in February as part of what China refers to as "panda diplomacy." The pandas are "envoys of friendship between the Chinese and American peoples," according to Chinese leader Xi Jinping.

NEWEST US POSTAGE STAMP

The United States Postal Service announced that former "Jeopardy!" TV show host Alex Trebek will appear on a new Forever stamp. The stamp is designed in the style of "Jeopardy!" clues, where contestants answer with a question, reading: "This naturalized U.S. citizen hosted the quiz show 'Jeopardy!" for 37 seasons." The stamp will be available to purchase beginning July 22nd at post offices nationwide.

LUXEMBOURG ROYALTY

Have you ever heard of Luxembourg, or officially, the Grand Duchy of Luxembourg? It is a small European country surrounded by Belgium, France, and Germany. While its population is around 670,000 (in 2024), making it one of the least-populated countries in Europe, foreigners account for nearly half of the population. It is a representative democracy headed by a constitutional monarch, Grand Duke Henri, making it the world's only remaining sovereign grand duchy. And interesting fact, according to Wikipedia, "Being landlocked, Luxembourg has no navy."

Roughly six months after Queen Margrethe of Denmark abdicated the throne in favor of her son, Prince Frederik (now King Frederik), another European monarch has announced his abdication. Grand Duke Henri has announced that he will abdicate later this year after 24 years on the throne, and his son, Prince Guillaume will takeover.

DEATH OF WILLIE MAYS

One doesn't need to be a fan of the San Francisco Giants to be a fan of Willie Mays. Long considered to be one of the best all-around players in the history of baseball, Mays passed away on June 18th. According to Leo Durocher (a former Dodgers manager), "If somebody came up and hit .450, stole 100 bases, and performed a miracle in the field every day, I'd still look you in the eye and say Willie was better." On Mays' Baseball Hall of Fame page, "In 1954, in Game 1 of the World Series against the Cleveland Indians, tied 2-2 in the top of the 8th inning with runners on first and second and no outs, Vic Wertz hit a towering drive that would have been a home run in most parks. Mays, playing shallow center field, took off and ran with his back to the ball, caught it over the shoulder an estimated 460 feet from the plate, turned, and fired. The Giants won the game and the World Series. "The Catch" is considered by many to be one of the greatest defensive plays in history." On a personal note, my father, despite being a lifelong Dodgers fan from age 7, was also a lifelong Willie Mays fan. Talk about the power of personal branding! 

NETFLIX HOUSES

Netflix announced that it will open two massive venues with experiences and shops themed to its shows. The experiential complexes called "Netflix Houses" will open in empty retail space in Dallas and Philadelphia. Critics of the expansion note that "attracting repeat business will be challenging." According to ABC, "For Netflix, it's just the latest move in a series of efforts to broaden its profile and income beyond standard streaming, even though the bulk of its profits come from its core business."

STONEHENGE VANDALISM

Environmental protesters sprayed orange powder paint on Britain's Stonehenge, and some of the protesters were arrested. While the protesters demand a treaty to phase out fossil fuels by 2030, causing damage to a nearly 5,000 year-old prehistoric monument was not the best form of protest. However, I'm writing about the protest here, so you be the judge.

NEW YORK TIMES

Following the first Presidential debate of the 2024 Presidential Election year between President Joe Biden and former President Donald Trump, the New York Times editorial board called for Presidential Biden to leave the 2024 Presidential race. This is historic for many reasons. First, the New York Times is known as a liberal publication. Second, while newspaper editorial boards often endorse candidates and issues, they do not often call for liberal incumbents to leave office. And third, what are the brand implications of this monumental decision? Will existing subscribers terminate their subscriptions or will new subscribers flock to the news publication?

PRESIDENT JOE BIDEN

Based on President Biden's disappointing performance at the first Presidential debate on June 27th, how will his personal brand survive all the negative buzz? Not only are members of the liberal mainstream media calling for him to leave the 2024 Presidential race, but high-ranking members of his own party are doing the same.

NEW BALANCE TRADE-IN PROGRAM

New Balance has partnered with Archive, a resale company, to launch its in-store trade-in program in nearly 100 participating U.S. retail locations. When customers bring in gently worn footwear, they will receive a voucher for their next purchase. Interesting fact: According to New Balance, secondhand products supplied by customers sell 2.6 times faster than its new products.

WALMART SHELF LABELS

Walmart became the latest retailer to announce that it will replace price stickers in its aisles with electronic shelf labels. Nearly 2,300 stores will have the digitized shelf labels by 2026. According to NPR, "The new labels will allow employees to change prices as often as every 10 seconds. If it's hot outside, we can raise the price of water and ice cream. If there's something that's close to the expiration date, we can lower the price." While Amazon Fresh and Whole Foods already have electronic shelf labels, here's an interesting fact: Digitized shelf labels are more common in stores across Europe.

TAYLOR SWIFT TAKES ON LONDON

During her time in London, superstar Taylor Swift may have taken selfies with Prince William and family, but even more significant, she became part of the London Underground. Using the hashtags #LDNTaylorsVersion and #LondonTSTheErasTour, the London Transport social platforms re-created a map of the Tube stations and inserted names of some of her songs. Here was the message included with the updated Tube map: "Introducing Tube Map, Taylor's Version: We're delighted that Taylor Swift has chosen to perform more nights of her record-breaking Eras Tour in London than anywhere else in the world - a huge boost to London's economy. We're expecting to see lots of Swifties across TfL services this week. To everyone visiting London, welcome!"

TAYLOR SWIFT TERMINOLOGY

Two terms have appeared as a result of Swift's international fame: "Visitor Economy" and "Economic Fairy Dust" = the impact on local economies where she performs because visitors flock to each location's airports, hotels, restaurants, and more - and Swift dusts the cities with an economic boom.

REGAL CINEMAS $1 MOVIES

This summer, Regal Cinemas is offering $1 movie prices as part of its Summer Movie Express promotion. Every Tuesday and Wednesday at 11am, family friendly movies will cost $1 from mid-June until August 7th. The list of eligible movies includes: "Despicable Me 3," "Peter Rabbit 2: The Runaway," "Spider-Man: Into the Spider-Verse," and "PAW Patrol: The Movie."

APPLE

Apple edged past Microsoft in mid-June to become the most valuable U.S. public company. Apple's market cap closed at roughly $3.29 trillion (USD), above Microsoft's $3.28 trillion (USD).

PRIDE MONTH

Since June was Pride Month, what did your brand do to recognize, celebrate, and promote the importance of diversity, inclusion, and equality? What did your brand do to support the LGBTQ+ community? Did you change your logo, add a tagline, or place a Pride flag at your physical headquarters or on your main website?

And on a related note to the food-related updates in this month-end recap, what is a food famous on July 4th? If you answered Nathan's due to the annual hot dog eating competition, then you're correct. Each year, nearly two million people watch Nathan's hot dog eating contest, according to ESPN; and tens of thousands of spectators arrive at Brooklyn's Coney Island to watch the event in person. The first contest was in 1972, when PR experts Max Rosey and Mortimer Matz thought that a hot dog eating competition would drum up publicity for Nathan's.

With all these product partnerships and co-branding initiatives, one wonders if brands need partnerships to make their products more appealing. Are these brands not strong enough on their own, or are they simply adding some pizzazz? Are these alignments appropriate for the brands, and will they lead to increased sales?

What other recent marketing buzz caught your attention? There's always something happening that impacts marketing, so tune in to #DebbieLaskeysBlog for the scoop! (No pun intended due to the ice cream references in this post!)


Image Credits: Cold Stone Creamery and Scrub Daddy.


For more details about the Eiffel Tower:

https://www.toureiffel.paris/en/the-monument

and

https://www.toureiffel.paris/en/the-monument/lights

and

https://www.toureiffel.paris/en/rates-opening-times


See Great Towers Around the World:

https://www.toureiffel.paris/en/the-monument/great-world-tours


Learn 10 Interesting Facts about Stonehenge:

https://www.stonehenge-london-tours.com/stonehenge-facts/


Learn about the history of the Pride flag:

https://en.wikipedia.org/wiki/Rainbow_flag_(LGBT)

and

https://www.hrc.org/resources/lgbtq-pride-flags

Monday, March 11, 2024

Marketing News of the Week: Oscars and More


Oscars, Oscars, and more Oscars. Sure, the little gold statue made news this week, but there was some other marketing news too.

OSCAR CEREMONIES

According to MarketingDive, "Disney Advertising sold out of advertising inventory for ABC’s Oscars telecast Sunday. The film awards show’s 96th ceremony attracted brands representing 17 categories, including apparel, automotive, consumer packaged goods, entertainment and healthcare. Airbnb, Dunkin’, Procter & Gamble, Pfizer, Southwest Airlines and Walmart were among some of the brands who advertised. Healthy demand is a sign that advertisers continue to value live programming, and the Oscars, specifically, for the event’s ability to reach young, affluent, and multicultural consumers, according to Disney."

The "Barbenheimer" cultural phenomenon, the term created for both "Barbie" and "Oppenheimer" that were released last summer was a boon to studios and theaters that are still trying to recover from the post-pandemic slump and convince consumers that making the trip to multiplexes is worth the extra costs over streaming at home.

And yet, back to the term BARBENHEIMER...when was the last time that a movie got a different name by competing against other movies? Not in recent memory. Score one for brand marketing. According to Reid Goldberg at Collider, "The Barbenheimer phenomenon has become a global sensation and proven that cross-promotion can benefit competing blockbusters." And also stimulate the economy.

Lastly, what do you think of the winners? Did you see all the films nomimated for best picture? Although I saw BARBIE, OPPENHEIMER, and WONKA, I have to admit that the films did not live up to all the hype.

INTERNATIONAL WOMEN'S DAY
March 8th was an important day on the equality calendar: International Women's Day, a global holiday celebrated annually to commemorate the cultural, political, and socio-economic achievements of women. It also brings attention to the women’s rights movement, focusing attention on gender equality, reproductive rights, and violence and abuse against women.

First celebrated in 1909 in New York City as "Women’s Day," the holiday was celebrated in 1911 by over a million people in Austria, Denmark, Germany, and Switzerland. International Women’s Day was adopted as a global holiday by the United Nations in 1977.

Some brands stood out by their celebrations. Here are a couple:

(1) One example was Vermont Teddy Bear, who wrote in an email, "Today, and everyday, we celebrate all women including the hardworking team of fierce females behind our Teddy Bears and Stuffed Animals."

(2) Another example was the Los Angeles Dodgers, who shared on Twitter/X a quote from a co-owner and former tennis star Billie Jean King, "International Women's Day puts focus on women and the importance of women in all our lives. Let's focus on our contributions to society and do positive things for all women."

WOLVERINE and #WOMANMADE
Accoring to MarketingDive, "Boot maker Wolverine is kicking off Women's History Month with a purpose-driven campaign centered around gendered language that undermines inclusivity in the skilled trades, namely the absence of 'woman-made' in the dictionary alongside 'man-made.' The effort includes a Change.org petition that seeks to add 'women-made' to the Oxford English Dictionary, Merriam-Webster, and Dictionary.com. Change.org petitions have remained a playful way for brands to draw attention to purpose-driven campaigns."

Lauren King, Director of Branding at Wolverine explained, "In addition to our goal of getting 'woman-made' added to the dictionary, we hope to inspire girls and women around the world to have the confidence to pursue any passion, especially within the skilled trades where women are drastically underrepresented."

Also, since statistics show that over half of American homes are sustained by women, yet they remain underrepresented in the skilled trades, Wolverine is partnering with Girls Garage, a design and construction school for girls and gender-expansive youths ages 9-18, and donating $25,000 to the organization. Founded in 2013, Girls Garage is the first-ever design and building workshop for female-identifying youth in the United States.

What other recent marketing buzz caught your attention? There's always something happening that impacts marketing, so tune in to #DebbieLaskeysBlog for the scoop!

Image Credit: Pantone.

Change.org Petition by Wolverine:
https://www.change.org/p/add-woman-made-to-the-dictionary

Wolverine's Woman Made page:
https://www.wolverine.com/US/en/woman-made/

Thursday, July 1, 2021

Secrets for Fourth of July Holiday Marketing

If your brand's name included “America” or “American,” what would you do during the months of June and July to capitalize on America's Independence Day?

Here are just some of the popular brand names that include some form of the word AMERICA:

  • American Airlines
  • American Express
  • American Broadcasting Company
  • American Greetings Corporation
  • Bank of America


During the months of June and July, brand names including “America” or “American” often implement memorable marketing campaigns. The reason is simple: Brands want to capitalize on the buzz of the moment, and in the case of June and July in the United States, that buzz is Independence Day, also known as the Fourth of July.

TWEET THIS: Brands want to capitalize on the buzz of the moment. --@DebbieLaskeyMBA #BrandTip #BrandExperience


Certainly, discounts are an option, or maybe, the launch of a new product or service, or perhaps, the implementation of a new loyalty or referral program.

Another spin on this topic is if a portion of your brand name is tied to a national park, national monument, theme park, hotel resort, etc. There is no doubt that your brand has a head start on brand awareness if the name of your business is Mount Rushmore Cement Company or Yellowstone Coffee or Liberty Bell Music Store.

In all of these scenarios, the first goal of all marketing campaigns has been achieved: There is immediate brand recognition.

However, don’t lose sight of your brand strengths and the competitive positioning that you’ve worked hard to achieve. The buzz of the moment should NEVER overshadow your core brand promise, brand story, and mission.


Image Credit: Debbie Laskey.

Tuesday, February 13, 2018

Top 10 Branding Quotes

When someone asks a marketing professional to explain branding, brand management, or brand-building, are there easy answers? In lieu of directing someone to Google or Wikipedia, or even the online dictionary of marketing terms presented by the American Marketing Association, there are some excellent quotes by famous people that succinctly explain branding’s importance when creating products or services for either the B2C, B2B, or nonprofit sectors. 

Do you have a favorite branding quote that you’ve taped to your wall? Here are MY top ten branding quotes.

[1] A brand is a living entity – and is enriched or undermined cumulatively over time – the product of a thousand small gestures.
-Michael Eisner, former CEO of the Walt Disney Company

[2] Products are made in the factory, but brands are created in the mind.
-Walter Landor, Founder of Landor Associates

[3] Your brand is what other people say about you when you're not in the room.
-Jeff Bezos, Founder of Amazon.com

[4] A brand is the set of expectations, memories, stories and relationships that, taken together, account for a consumer's decision to choose one product or service over another.
-Seth Godin, author and entrepreneur

[5] Within every brand is a product, but not every product is a brand.
-David Ogilvy, Founder of Ogilvy & Mather

[6] It's not the customer's job to know what they want. In order for a brand to be truly successful, it has to know how to anticipate need. Think different.
-Steve Jobs, Founder of Apple

[7] A great brand is a story that's never completely told.
-Scott Bedbury, CEO of Brandstream

[8] Brand is the sum total of how someone perceives a particular organization. Branding is about shaping that perception.
-Ashley Friedlein, Founder of Econsultancy

[9] If people believe they share values with a company, they will stay loyal to the brand.
-Howard Schultz, Founder of Starbucks

[10] The art of marketing is the art of brand building. If you are not a brand, you are a commodity.

-Philip Kotler, Marketing professor and author

What’s your fave? Please chime in and share.

Sunday, January 1, 2017

Top 10 Marketing Highlights of 2016

With 2016 now history, it's time for my annual "Top 10" marketing highlights post – incredible to believe this is my 7th annual post featuring annual marketing highlights. Without further ado, let's get to it! What campaigns were great? Which were duds? What stood out as marketing innovation, and what will go down in history as memorable as Apple's 1984 Super Bowl ad? What do you remember from the 2016 marketing reel?

With a quick nod to David Letterman for the format, here's my list:

Number 10: 

Budweiser changed its name to "America" starting in the summer and lasting until the Presidential election in November. While it was certainly interesting to see the word "America" in that familiar script on cans and billboards, it was a little odd to see a country name on beer.

Number 9: 

Great Britain voted to leave the European Union, and during the campaign, a new term was coined: BREXIT, a combination of BRITAIN and EXIT. This was an interesting example of how quickly a concept or political campaign can lead to a memorable word or term that can become part of everyday conversation. Did you use the word?

Number 8: 

After 108 very long years, the Chicago Cubs won baseball's World Series. As a result, the city of Chicago and all things related to Chicago became big news. For a little while, everyone stopped talking about politics, and instead, talked about Chicago, Cleveland, baseball, and overcoming a 108-year curse.

Number 7: 

Instagram changed its logo, and following in the footsteps of the Gap and the YMCA, there was little excitement.

Number 6: 

For the first time since 1995, Taco Bell refreshed its logo at the same time it opened its 7,000th restaurant - located on the Las Vegas Strip. According to a Taco Bell spokesperson, "The new logo mirrors the new restaurant strategy: One size doesn’t fit all. In this modern take, color makes a splash and allows customization through patterns and textures, giving usage flexibility while maintaining its iconic framework." Again, little excitement.

Number 5: 

The city of Las Vegas was awarded a new National Hockey League (NHL) team, named the Golden Knights, to celebrate the NHL's 100th anniversary. However, as 2016 came to a close, there were trademark concerns over the ability to use the Golden Knights name.

Number 4: 

Prince William, his brother, and his wife launched a PSA (Public Service Announcement) campaign about mental health awareness. According to a Kensington Palace spokesperson, "It will be the biggest single project Their Royal Highnesses have undertaken together. The Heads Together campaign aims to change the national conversation on mental well being and will be a partnership with inspiring charities with decades of experience in tackling stigma, raising awareness, and providing vital help for people with mental health challenges."

Number 3: 

Time Warner Cable changed its name to Spectrum. However, unlike most re-branding strategies, there was no compelling brand story, no brand promise, and no memorable tagline. One day, the company was Time Warner, and the next day, it was Spectrum. And to add insult to injury, the customer service is worse. This is an epic #brandfail.

Number 2: 

Talk show host Kelly Ripa has evolved from "Live with Regis and Kelly" to "Live with Kelly and Michael" to simply "Live with Kelly." Regis retired, Michael left under a shroud of mystery, and now, it would appear that Kelly prefers a variety of guest co-hosts. There is no question that she prefers the show to be an extension of her personal brand.

And Number 1 on my 2016 Marketing Highlights List:

If you refer back to my Marketing Highlights list from 2015, this is what I wrote: "Donald Trump evolved from business tycoon and TV host to Presidential candidate. While some may question his viability for this position, there is no doubt that he can teach everyone something about building a powerful personal brand."

Since Trump evolved from business tycoon and TV host to Presidential candidate to President-Elect during 2016, and since TIME magazine named Trump as its "Person of the Year," my comments from last year's post will remain as number one on this year's post.

What would you add to this list? Here's to 2017 and another year of marketing highlights. Happy New Year!



Image Credit: iStockPhoto.com

Wednesday, November 2, 2016

Five Social Media Secrets That Never Go Out of Style

Anyone who spends time in social media has one or two favorite platforms. Some may prefer using Twitter, some may prefer using Facebook, and some may prefer an obscure site or one that fits a specific industry. Many of us who use social media as a marketing tool to build our employer's brand or our personal brand have also developed a secret or two along the way. Here are my five social media secrets that never go out of style.

TIP 1: BE CONSISTENT WITH YOUR PROFILE NAME
Maintain a consistent name for all social media platforms. If a brand name is not available, use a familiar tagline. If "Nike" had been unavailable, the company could have used "JustDoIt," and everyone would immediately have recognized that any account with that name belonged to Nike. With all the social sites available to your brand, take some time to conduct a social media audit and re-evaluate the names of all your accounts. 


TIP 2: MAKE YOUR CONTENT EASY TO SHARE
When blogging, feature pull quotes in large bold font. This will allow your readers to quickly and easily share your content on Twitter with your name and Twitter handle. 


TIP 3: FOCUS ON PLATFORMS
Despite Visa's tagline of being "everywhere you want to be," acknowledge that your brand can't be everywhere. Do your research and see which social platform your key stakeholders and/or customers use and develop a strategy or strategies to make the biggest bang. Don't waste time building a presence on every new platform just because your son or daughter thinks the platform is a fun alternative to homework. (Think back a few years...everyone went Ga-Ga over Quora, and you don't hear anything about it today.) 


SHARE ON TWITTER: DESPITE VISA'S TAGLINE OF BEING "EVERYWHERE YOU WANT TO BE," YOUR BRAND CANNOT BE EVERYWHERE. ~@DebbieLaskeyMBA

TIP 4: USE HASHTAGS
Capitalize on hashtags. Create and use hashtags with your brand name, your company name, key employees if they are industry influencers, and more. And use these hashtags on all your social platforms. You may even use them on traditional marketing collateral, such as, business cards, letterhead, brochures, etc.


TIP 5: PRACTICE REGULAR SOCIAL LISTENING
Set up alerts for your brand, company name, industry, and more. This will let you know when others are talking about your brand or brands and allow you to chime in when appropriate. You will also be quickly informed if someone says something negative or untrue about your brand so you can comment or chose to remain silent. You may also wish to set up alerts about your competition and key influencers in your industry. The sites to use are Google Alerts (https://www.google.com/alerts) and Talkwalker (https://www.talkwalker.com/alerts).

On a final note and to celebrate the spirit of social media, here's my fave Tweet of all time from Vala Afshar (@ValaAfshar), “Don't do social, be SOCIAL: sincere, open, collaborative, interested, authentic, and likeable.”

Thursday, September 1, 2016

Instagram’s Logo Change – A Look Back


Back in May, you may recall that Instagram changed its logo. With the buzz now history, let's take a look back at how the logo change was viewed by some members of the media as well as the reasons behind the design change.

According to Instagram's blog, "You’ll see an updated icon and app design for Instagram. Inspired by the previous app icon, the new one represents a simpler camera and the rainbow lives on in gradient form. The Instagram community has evolved over the past five years from a place to share filtered photos to so much more — a global community of interests sharing more than 80 million photos and videos every day. Our updated look reflects how vibrant and diverse your storytelling has become. Thank you for giving this community (of 400 million users) its life and color. You make Instagram a place to discover the wonder in the world."

Instagram's logo, a retro-looking camera, was one of the most recognizable logos in the entire tech sector. That logo was replaced by a background swirl of sunset colors (orange, yellow, pink, purple) and a white outline of a camera. According to Hannah Jane Parkinson of the Guardian, "As if the camera was murdered - chalk was drawn around its body. Murdered at sundown."

Ian Spalter, Instagram's head of design, said everything correctly in this statement: “Brands, logos and products develop deep connections and associations with people...and we thought we could make it better."

However, Lauren Keating reported in Tech Times, "Instagram lost its mind when it decided to do away with its iconic logo and replace it with the most colorful and vibrant icon we could imagine. It is almost like the purple/pink-fading-to-yellow icon is a metaphor for the end of an era for the app. Sure, it was supposed to signify the changes and evolution of the popular photo-sharing app, but all it does is remind us that the sun has set on its reign as apps like Snapchat continue to rise in popularity. While some may like the colors instead of thinking they stick out like a sore thumb, you have probably noticed how hard it now is to find Instagram by its icon."

There was a different point of view expressed by Lesya Liu in Entrepreneur, "The most recent update is only skin-deep - it did not affect navigation - so it’s very likely people will get over it in a few days, just like they got over the recent algorithm change. After all, Instagram is a very popular platform these days. For a lot of businesses, this is the way to reach millennial demographics, the generation that currently holds the largest buying power. Overall, there are people who really love it and really hate it, which is understandable when one of the respected apps changes something. Yet, the updates are only cosmetic and do not affect the meaning and the value behind the network."

But isn't that the point of a memorable logo? Don't people gravitate toward a logo due to its design? And don't some designs appeal more than others? Think of Nike - its logo appeals and connects more with athletes and runners than those who needlepoint and knit. Think of BMW - its logo appeals and connects more with race car drivers than swimmers. And think of Apple - its logo appeals and connects with techies more than farmers.

Four months after the logo change, do you like the new logo or do you hate it? More importantly, has it stopped you from using the app to share your fave pics and videos? If you're like me, the answer is a big fat NO.


[Images courtesy of Instagram]

Sunday, August 14, 2016

This Online Customer Experience Was Anything But Sweet

I visited an online store recently to make a purchase. The store sells sweets: brownies, cakes, and cookies. The store is also part of a large group of online stores where you can purchase everything except the moon: fruit, flowers, popcorn, muffins, steaks, cheese, caramel apples, and more. 

On this occasion, I simply wanted to purchase something called a Cookie Card, a buttercream cookie and a greeting card. I made the online purchase and provided my friend's address where I wanted the cookie card to be delivered and assumed everything was done.

About three weeks later, when I wondered if the cookie was as delicious as advertised, I asked my friend about the cookie and was surprised to learn that it had never arrived. Disappointed, since I had thought the gift was a great idea and wanted it to arrive in a timely manner, I called the online store.

The first customer service rep I spoke with was extremely rude. You would have thought I was bothering her by calling her during HER WORK DAY. She asked me to repeat my order number several times, because she was clearly not paying attention to me, the customer. Finally, she said that my order was lost. Then, she said that the specific cookie and card that I had ordered were no longer available. She asked me what I wanted to do. I had to go online while I was on the phone (I had not been near my computer or an Internet connection when I made the call) and search through other Cookie Card options. Why couldn’t the rep offer any suggestions? Additionally, even if the company had not been responsible for losing the item, where was the apology, or even better, the statement equivalent to "Let me make this right because we value your business."

I asked to speak to a supervisor and was told, “You will be given the same information.” What information? The rep had not offered to do anything to resolve the lost cookie situation. Since the standard “this call may be monitored for training purposes” had been heard before the customer service rep initially came on the line, I hoped someone would hear my request for a supervisor – that I made three times! At long last, I was transferred to another rep. I explained that my order was lost and asked for another order to be placed immediately.

Once the discussion was over, the new Cookie Card chosen, and the order was placed, I voiced my concern about the first rep, and the second rep apologized and offered to send me a $20 gift card via email. I thanked her but was uncertain if I would ever use it.

Two weeks passed, and I did not receive the gift card. While I may not have used it, the fact that it was promised and did not arrive provided further proof that this company doesn’t care about its customers and repeat business.

So I called customer service again and asked about the status of the gift card. The day after I called, I received an email with a $15 gift discount code, however, it had a date that had already expired – not exactly how I would create repeat business.

I wondered what this company’s leadership team thinks about the importance of repeat business. Upon review of its website, I learned that its mission is to "provide the finest freshly-baked gifts and desserts for all of life’s moments, delivered with warmth and backed by our guarantee of excellence."

It would seem that the marketing/PR team and the leadership team are definitely NOT on the same page. All the proof you need is to read a little more: the company states its promises to customers:
•    Delicious cookies and freshly-baked goods
•    Only the highest quality standards
•    Friendly service focused on excellence
•    Trustworthy, dependable products and services
•    Unique gift ideas and exclusive packaging
•    The strongest guarantee in the business

If I experienced "friendly service focused on excellence" and the “strongest guarantee in the business,” then certainly there’s work to be done!

Can you guess the company? Tweet me @DebbieLaskeyMBA with the hashtag #servicefail.

Sunday, June 12, 2016

Five Brand Tips for Second Half of 2016

With 2016 nearing the halfway point, it’s time to review your brand strategies and see how effective your overall marketing initiatives have been. But wait. Before you review the email marketing metrics, website traffic metrics, and other key performance indicators, you can learn a lot about your overall marketing impact by reviewing your brand equity. According to Wikipedia, “Brand equity refers to the marketing effects or outcomes that accrue to a product with its brand name compared with those that would accrue if the same product did not have the brand name. “ So if you don’t like what you see, consider implementing these five brand tips for the remainder of 2016.

TIP 1
Build a more engaging Instagram presence and profile. While social media and social networking platforms come and go, Instagram has solidified its popularity with more than 300 million users. Since Facebook purchased it back in 2012, Instagram has become “the home for visual storytelling for everyone from celebrities, newsrooms and brands, to teens, musicians, and anyone with a creative passion.” So, does your brand have an Instagram profile? Some brands that effectively use the site to tell their stories include Tiffany & Co., Sherwin-Williams, M&Ms, Oreo, and the San Diego Zoo.

TIP 2
Build a top-notch mobile experience for your brand. Since most interactions between your brand and prospective customers result by a visit to your website, without a doubt, you want an amazing state-of-the-art website. But upon further thought, many people access the web from their smartphones and mobile devices – on a staggering rate. So that amazing website just might not be amazing on a small screen. Therefore, it’s critical that your site be responsive so that the important information can be seen, read, and acted upon. According to Wikipedia, “Responsive web design is an approach to web design aimed at crafting sites to provide an optimal viewing and interaction experience, easy reading and navigation with a minimum of resizing, panning, and scrolling, across a wide range of devices from desktop computer monitors to mobile phones.”

TIP 3
Conduct a brand audit. If you haven’t conducted a comprehensive brand audit in the past two years, it’s long overdue. This means everything that reflects your brand – all printed collateral, signage, main website and sub-sites, all social platforms, logo, tagline, color palette, press releases, corporate communications, overall brand voice – must be reviewed for consistency and relevancy. If they don
’t align, you have work to do.

SHARE ON TWITTER: If everything that reflects your brand doesn’t align, you have work to do. ~@DebbieLaskeyMBA

TIP 4
Review and update your brand promise. Is it still relevant? Is it still supported by customers? In addition, is your brand story easy to understand? Is it easy to tell? Edit, tweak, and edit again. Make sure everything is up-to-date, relevant, and easy to understand and share.

TIP 5
Engage your employees so that they are enthusiastic about their most important job: being ambassadors for your brand. When employees are happy, customers feel the excitement and want to be part of the brand experience. Educate employees, inform employees, and reward employees. All employees are brand advocates whether they think they are or not.

And one final reminder as you look toward the second half of 2016, to quote Michael Eisner, former CEO of the Walt Disney Company, “A brand is a living entity – and it is enriched or undermined cumulatively over time, the product of a thousand small gestures.” Don’t mess up your thousand small gestures!

Monday, February 8, 2016

A Review of the #Ads from #SuperBowl50

There is no dispute that the annual Super Bowl football game is one of the most-watched TV events around the world. But for those of us who live and breathe all things marketing and branding, the final football showdown of the season provides a different focus. 

The incredibly high-priced ads that grace the TV screen during the game have become known as the Brand Bowl, and since I watched the game with my smartphone for the ad discussion in real time on Twitter, it's time to determine if the millions of dollars spent on the ads achieved the desired brand recognition.

"Advertisers covet the Super Bowl because of the size of its audience — the biggest on television, by far. 2015’s game drew 112.2 million viewers, making it the most watched show in U.S. TV history," explained John Ourand, staff writer for Street & Smith's SportsBusiness Daily.

Were any of the ads as memorable as Apple's from 1984? Were any of the Tweets as memorable as Oreo's power outage Tweet from 2013? Can you recall any of the ads? What was your favorite, and which ads fell short?

According to Wikipedia, "CBS set the base rate for a 30-second advertisement at $5,000,000, a record high price for a Super Bowl ad (the price represents an 11 percent increase over the base price that NBC charged for Super Bowl XLIX last year of $4.5 million). This will be the final year in a multi-year contract with Anheuser-Busch InBev that allows the beer manufacturer to air multiple advertisements during the game at a steep discount. It is also the final year that Doritos, a longtime sponsor of the game, will hold its "Crash the Super Bowl" contest that allowed viewers to create their own Doritos ads for a chance to have it aired during the game. The Pokémon Company will be airing an ad for the first time as a way to celebrate their 20th anniversary. QuickBooks is sponsoring a "Small Business Big Game" contest, in which one of ten small businesses from various parts of the United States will have a 30-second commercial aired free of charge courtesy of QuickBooks."

"The Super Bowl 50 Host Committee has vowed to be "the most giving Super Bowl ever," and will dedicate 25 percent of all money it raises for philanthropic causes in the Bay Area. The committee created the 50 fund as its philanthropic initiative and focuses on providing grants to aid with youth development, community investment and sustainable environments."

According to Landor Associates, "Here are three tips to help you, your dad, or even your football-crazed grandma decide which brands scored a touchdown with their commercials: Is the ad on-brand? Will you remember the brand tomorrow? And, does the ad speak to the times?”

During the game, I participated in a TweetChat hosted by Jim Joseph of Cohn and Wolfe using #SuperBowlExp, and although it's always fun to see what fellow marketing folks are saying about the ads in real time, there are a couple of challenges. First, some ads run in regional or local markets, so there were several instances that Tweets referenced ads that not only hadn't I seen during the same commercial breaks, but I didn't see some ads at all. Second, there are so many hashtags that draw attention to the same thing, the ads, that sometimes, it's hard to keep up. There was #SuperBowlExp, #SuperBowlAds, #BrandBowl, #SuperBowl, and many more.

Sadly, this year, there were no Oreos, M&Ms, polar bears wearing scarves featuring the colors of the competing teams, or the entire group of Clydesdales with their pal, the Dalmatian, so while I was missing those brands or brand icons, here were my favorite ads:

Audi’s ad entitled, “The Commander,” honored David Bowie’s musical legacy and featured a memorable tagline that “Choosing the moon brings out the best of us.” According to Audi, “The legacy of the first moon landing lives on at Audi. The same spirit of discovery drives us to dream, innovate, and explore, from creating a car that goes 205 mph to building a lunar rover. It’s why we're constantly pushing the boundaries of what’s possible.” As a previous Audi owner, I’m ready to get into an Audi driver’s seat again.

My second favorite ad was Subaru’s ad entitled, “Puppy.” A dog parent was driving around the neighborhood to keep his puppy asleep in the back seat, and when he parked in his driveway and turned off the car's engine, the puppy immediately woke up and started barking. This situation was easily identifiable for parents, but the ad was even more convincing with its final message: Dog Approved.

Two ads tied for my third favorite: Budweiser’s #GiveADamn ad featuring British actress Helen Mirren and the NFL’s #NoMore ad to speak up, become educated about, and end domestic violence. Mirren was seated in a restaurant, and told viewers to not drink and drive. The NFL
’s ad featured two friends texting, and one friend stopped suddenly. Hopefully, viewers watched both while sober and paid attention. With such a large audience on Super Bowl Sunday, I believe that serious issues should be addressed by advertisers.

Learn what the Joyful Heart Foundation (@TheJHF on Twitter) had to say about the NFL’s ad:
http://www.joyfulheartfoundation.org/blog/new-super-bowl-ad-premieres-about-friend-who-may-need-help-know-when-know-how.

One of Doritos ads featured a group of dogs who desperately wanted to enter a grocery store to purchase some Doritos. Despite many unsuccessful attempts, they devised a clever disguise to fool the store employees and walk away with their purchase. You just had to laugh at this ad.

While the product was not as memorable as the actor featured in the ad, LG’s use of Liam Neeson in a role similar to his “Taken” film role was spot on. His cadence and some of his comments were reminiscent of the film series of the same name.

To answer Landor Associates’ questions, Audi’s and Subaru’s ads were on-brand (driving excitement for Audi and family fun with dogs for Subaru); I vividly recalled the ads the day after viewing them, and the ads speak to the times (people want excitement in their cars even if they’re stuck in freeway traffic, and people also want cars that their entire family – two-legged and four-legged – can be comfortable in).

None of this year’s ads stood out like the following ads from the past: Apple’s 1984 ad; the surprise featuring Jay Leno, David Letterman, and Oprah; the young boy dressed as Darth Vader for Volkswagen; Budweiser’s talking frogs; Budweiser’s Clydesdales bowing down to New York after September 11; and Chrysler’s launch of its “Imported from Detroit” campaign.

And now, I’d like to hand over the virtual microphone to Jenn Herman. Jenn provided a social media tip for one of my blog posts back in December, and now she’s sharing her thoughts about the Super Bowl ads. Jenn is a social media consultant, speaker, and globally recognized Instagram expert. She is the forefront blogger on Instagram marketing and her blog, Jenn’s Trends, has won the title of a “Top 10 Social Media Blog” in 2014 and 2015. Through her blog, consulting, and speaking, she provides tips, resources, and training for small to medium sized businesses that need to structure their social media strategies. Her business background includes Administration, Sales, Human Resources, and Marketing, and she enjoys bringing these skills together to help grow businesses. Visit Jenn’s website at www.jennstrends.com and connect on Twitter and Instagram at @jenns_trends.

My favorite commercial from the Super Bowl this year was the Doritos spot with the baby on the ultrasound. It was funny, entertaining, and downright lol-worthy. Not to mention, I craved Doritos nacho cheese chips the whole time I was pregnant, so I might be a little biased! But I honestly loved every aspect of the commercial and I always enjoy the Doritos commercials as they really take the competition aspect of Super Bowl seriously. Now, I know a lot of people got all upset about this one, and to each his own, but I found it funny and entertaining. I don't see the need to take it too literally.

Second on my list is the Mini #DefyLabels spot. Even though it wasn’t a funny or innovative commercial, it was timely and relevant to the trending topic of rhetoric these days, and I thought it did well to dispel those labels. It felt empowering and supportive, and that resonated with me. It also showcased the car well, and in all reality, that’s still the point. With the right marketing message, Mini could do well with this new campaign.

I’ll admit that my third choice didn’t start out that way. The Prius commercial began with the bank robbery suspects evading police. It seemed awkward and drawn out. But as it continued and really played on the advantages of the Prius, it got pretty entertaining. The real winner came in the follow-up spots that took the story that much further as the police get involved with their own Prius. I loved the way this played into trends, behaviors, and marketing all together.

The Hyundai Genesis commercial featuring Kevin Hart started the day off strong and was definitely one of my favorites. It had a slightly Bad Boy (when Martin Lawrence’s daughter goes on a date) theme to the content but I liked that. It was quirky, funny, and sold the features of the car in a way that made you feel like you couldn’t live without them, even though you totally could.

Finally, and apparently against what many have to say, one of my favorites was the Audi R8 Commander spot. I found it endearing and it gave me goosebumps. Not to mention, the car was gorgeous! So, yeah, those who found it insensitive, unrealistic, or ridiculous to compare the car with a space shuttle, it’s a commercial – calm down.

Of course, there were plenty of other good ones. Overall, it was a “good” representation of ads. But there really weren’t that many knock-it-out-of-the-park winners for me. On the other hand, there were some serious WTF commercials! Chronic constipation, digestive issues, and toe nail fungus all took the top honors for cringe-worthy spots. Why do they insist on torturing us? And, finally, the whole #PuppyMonkeyBaby...don't even get me started on this ridiculousness! If this represents the product you’re pushing Mountain Dew, you quite effectively convinced me never to touch that toxic concoction!


A big thanks to Jenn for sharing her thoughts with me and appearing here on my blog. And if you’d like to see how the top 50 ads rated, here’s the link: http://admeter.usatoday.com/results/2016.

PR Week reported that brand tracking companies differed over who “won” the PR battle during last night's Super Bowl, but all pointed to Doritos, Hyundai, and Budweiser being among the best at engaging the public and social media users. Brandwatch tracked social media brand mentions during the game’s four-hours and crowned Doritos the winner with 89,000 mentions, followed by Pepsi with 38,000 mentions. Pokemon, Mountain Dew and Budweiser made up the rest of its top five.

Jacques de Cock, a faculty member at London School of Marketing, said the game will have been watched in half of US households. "The Super Bowl is a phenomenon unsurpassed in the world. It is one of the few national social events, which is also why social media traffic during the game is so high...What is also remarkable is that advertising is not viewed as something to skip, but is seen by 77 percent of viewers as part of the entertainment and therefore more watched and engaged with than any other television advertising during the year."

Image Credit: Thanks to Tom Fishburne for use of his cartoon with this post. Tom is the Founder and CEO of Marketoon Studios, a content marketing studio that helps businesses reach their audiences with cartoons. Check out his work at http://tomfishburne.com.

_______________________________________________________________________________

A quick wave to Julia Carcamo, who attended Mardi Gras this year. Julia and I collaborated in 2012, 2013, and 2014, to discuss the Super Bowl ads, and here are the links to previous posts:

Julia’s post from 2015 – I was sidelined:
https://juliacarcamo.wordpress.com/2015/02/02/advertising-on-the-biggest-entertainment-stage
 

Joint Post on February 3, 2014:
http://debbielaskey.blogspot.com/2014/02/the-game-ended-early-but-super-bowl-ads.html

Joint Post on February 4, 2013:
http://debbielaskey.blogspot.com/2013/02/when-ads-take-center-stage-post-game.html
 

Joint post on February 6, 2012:
http://debbielaskey.blogspot.com/2012/02/which-of-super-bowl-ads-do-you-remember.html

Sunday, December 20, 2015

16 Social Media Tips for 2016

With the start of 2016 on the horizon, marketing and media experts are making a variety of predictions about the future of social media. Will Facebook take over Google or vice versa? Will Twitter still be in existence at the end of 2016? What will be the next trendsetting platform? No matter which social platforms your business prefers, there is no denying that social media marketing is a key component of all brand building. Therefore, here are 16 tips from social media experts to improve your social media activity throughout 2016.

[1] Jim Joseph (@JimJosephExp)
Find your social media voice, and be consistent in not only what you post but the tone you take in your posts. Are you serious, comical, witty, or snarky? You should decide this up front and make it a part of your social media brand.

[2] Kathi Kruse (@kathikruse)
Brands must do a better job of generating employee engagement and participation in content marketing. Employees, especially salespeople, are the fountain of quality information that your customers crave. Start with a social media policy, provide training, make content submission easy, establish WIIFM (what’s in it for me), and encourage growth of employees’ personal brands. Employee expertise = quality content!

[3] Paul Biedermann (@PaulBiedermann)
Social media is now a part of our every day and so ingrained within our society that simply “doing social media” is not enough. Carving your own niche is becoming increasingly important but ever more difficult to do. Establishing a truly unique, personal brand and sharing content of only the highest caliber will continue to set you apart and build trust – your only hope for deepening those relationships most important to your business.

[4] Rich Gallagher (@gallagherPOC)
Set response standards and stick with them. Social media is now a routine, legitimate communications channel just like the telephone, and your responsiveness brands you in every channel. If you wouldn’t ignore a voice mail or email, don’t let Tweets or Facebook posts sit in limbo either.

[5] Heather Coleman Voss (@HeatherEColeman)
Social media, ultimately, is about building strong professional relationships through the use of various platforms. It’s about engaging, working together, and building something greater than we can individually.

[6] Elaine Fogel (@Elaine_Fogel)
It doesn’t matter how many people follow you on social media. What matters is how many of them fall within your target audiences, respond to your call to action or content, and become sharers, business leads, and customers.

[7] Phil Gerbyshak (@PhilGerb)
Do short videos that address one problem your customers have or offer one insightful story and then use the recording of the video as the basis for longer form content (i.e., blog posts, email newsletters, Tweets, Facebook posts, or LinkedIn posts) and more. A short video with full energy shot on your mobile phone will go further than just text any day. Bonus points if you experiment with Blab or Periscope to get your customers and prospects involved in your video.

[8] Neen James (@neenjames)
Invest 15 minutes each day paying attention to others and share their brilliance. Give people a virtual hug by focusing on what’s important to them, recognize their success, give shout-outs, make recommendations, write testimonials, and promote their content.

[9] Mike Kunkle (@Mike_Kunkle)
As social media becomes more mainstream for business professionals, and especially for sales professionals, we’re seeing much more bad behavior spill over from other media such as email and telephone. In 2016, ease up, remember your manners, and if you’re in sales, stop pouncing on buyers immediately after you connect with them. The power of social networks is the ability to build relationships, support others, earn trust, and nurture interest – before asking for a commitment or a sale.

[10] Amy McCloskey Tobin (@amymcctobin)
Turn back to LinkedIn and reassess its value as a networking and distribution tool. As much as we like to complain about the spam fest that is LinkedIn Groups, there is still nothing like this network for professional networking.

[11] Gina Schreck (@GinaSchreck)
Plan out your potential client journey from social media initial contact to qualified lead. Most people use social media to broadcast information about their company without giving much thought as to how they will convert LIKES into LEADS. Create “value offers” such as whitepapers, special video tips, and tip sheets that people would be willing to exchange for their email address. Now create a landing page to capture the emails and a great graphic that has your “Download our free whitepaper on (add an expertise of your business here).” Once you have these in place, use the graphic call-to-action at the bottom of blog posts and strategic spots on your website. You then use social media to send people to each blog post or even use the graphic as a social post. NOW, you will see a greater return on your social investment.

[12] Jenn Herman (@jenns_trends)
2016 will be the year to put your “face” in front of your audience. Whether through videos or live streaming, you will be expected to interact more personally and authentically with your customers and audience through video methods.

[13] David Schwartz (@1ad_dad)
We have entered a point when we need to start to look at social media in conjunction with our media plans. We can no longer silo social media and media. Facebook, for all intents and purposes, is a paid medium for brands. The other networks will be sure to follow. What this means is you need to include paid social dollars as part of your media plan, so consider greater segmentation and targeting on the new found mediums.

[14] Lyn Boyer (@Lyn_boyer)
Pin your most recent work to the top of your site/social pages so your network can help to promote your latest work.

[15] Peter Hillard (@Mr_hillard)
Just because you have 20,000 followers does not make them customers or clients.  It is imperative to engage like-minded people and keep them engaged. So 2,000 real followers can turn into 20,000 real customers/clients with time and effort.

[16] Amanda Brazel (@AmandaBrazel)
Focus on your business goals and the development of your brand’s message. Then execute with action and energy.

If you don’t follow these experts on Twitter, check out their handles as noted above following their names. They add incredible value to the Twitterverse and also on other social platforms. I thank these amazing social media experts for appearing on my blog and wish everyone a happy and successful 2016!


Image Credit: Stuart Miles via FreeDigitalPhotos.net

Monday, November 30, 2015

The #GivingTuesday Brand in 2015

 

Since 2012, the Tuesday following Thanksgiving has been known as #GivingTuesday, a day dedicated to online philanthropy. What began as a partnership between the United Nations Foundation and the 92Y in New York City, a cultural center that connects people to the worlds of education, arts, health, and wellness, has grown into a global movement that has engaged over 30,000 nonprofit organizations in more than 65 countries.

According to the #GivingTuesday website: "Just think of a way for your family, your community, your company or your organization to come together to give something more – it can be time, knowledge, love, or donations of food, clothes, or money. Then tell everyone you can about how you are giving...Be a part of a global celebration of a new tradition of generosity."

As Kathy Calvin, President and CEO of the United Nations Foundation, explained, "Long associated with millionaires, philanthropy now belongs to everyone. Through technology and digital communications, people of all ages and all backgrounds can get involved in an issue, whether it’s making an online donation to a group on the other side of the planet or starting a petition to mobilize a community of advocates to push for change. The belief that anyone can make a difference is at the core of the United Nations Foundation’s work. Ted Turner created the UN Foundation because he believes that everyone – not just governments – can play a role in supporting the work of the United Nations, the organization with the global reach to drive big change. This community is about more than charity; it’s about change. People understand that resources are important, but they also want to be deeply engaged, learning about the issues and donating their time, ideas, and voices to help the UN save and change lives."

In the words of philanthropist Ted Turner, “You do not have to be a world leader – or even a billionaire – to make an impact. If we are going to turn things around, we all need to do our part to make it happen. Change starts with you.”

Some in the nonprofit sector might think that year-long outreach consisting of direct mail letters or cards, newsletters, emails, and annual reports have a bigger impact than a single day with a focus on philanthropy. But let's not forget the impact of publicity – and everyone will be talking about their favorite nonprofits on December 1st. The other important reminder is that social media will be on fire with the hashtag #GivingTuesday – and millennials, big social networkers, are future philanthropists. The "know your audience" mantra of marketing 101 demands that all nonprofits participate in #GivingTuesday with some type of campaign to target their existing and future donors.

So, tomorrow, December 1st, share your favorite cause on Twitter, Facebook, or Instagram with the hashtag #GivingTuesday and #MakeADifference – and make a donation to one or more charities.

Learn more at http://www.givingtuesday.org.

Image Credit: GivingTuesday.org.