This winter, following the inspiring footsteps of my previous #FallBacktoReadingSeries, #SpringLeadershipSeries, and #OlympicsLeadershipSeries, I’ve featured a series that addresses leadership and marketing as they pertain to the holiday season. I’ve posed the same questions to ten thought leaders, and I hope their responses add to your enjoyment of the holiday season.
But first, since today is New Year’s Eve and tomorrow is New Year’s Day, let’s take a moment to look at some key brands and how they’ve become so memorable.
Tonight, the world’s attention is tuned to New York City and Times Square. The city known as “The Big Apple” has hosted a memorable New Year’s Eve party every year since 1907, with the exception of 1942 and 1943. Hundreds of thousands flock to Times Square to watch a truly brilliant event: the crystal ball dropping as the final seconds of the year tick away toward midnight, ushering in a new year. According to the Times Square website: "Thanks to satellite technology, a worldwide audience estimated at over one billion people watch the ceremony each year. The lowering of the Ball has become the world's symbolic welcome to the New Year."
In addition to New York City, there are two other brands that lead their categories every day and especially on New Year’s Eve. They are Dom Pérignon, the world’s most well-known champagne, and Waterford, the world’s best-known crystal. According to the Times Square website, “The Ball is a geodesic sphere, 12 feet in diameter, and weighs 11,875 pounds. It is covered with a total of 2,688 Waterford crystal triangles that vary in size. Each crystal triangle has a special sparkling pattern. 192 crystal triangles are the Gift of Love design of overlapping hearts entwined together symbolizing love for family and friends.”
And once the evening turns into morning, the world’s attention turns to Pasadena, a suburb of Los Angeles, California. Home to approximately 140,000, Pasadena's population swells to the hundreds of thousands, possibly even a million, each year on January 1st. The city's main street is Colorado Boulevard, and that is where the action begins around 8am every January 1st. The attraction on New Year's Day is the annual Rose Parade, hosted by the Pasadena Tournament of Roses Association. According to Wikipedia, "First held on January 1st, 1890, hundreds of thousands of spectators watch the Rose Parade in person, and millions more watch it on television – both in the U.S. and in more than 100 international territories and countries worldwide. The Rose Bowl college football game was added in 1902 to help fund the cost of staging the parade. Since 2011, Honda has sponsored the Rose Parade. Accordingly, the company has the parade's first float, which like all floats, follows the parade's theme."
ERIKA ANDERSEN:
Brand/Product that is most memorable during the holiday season: Christmas trees
Holiday Advertisement: The Hershey’s Kisses “Jingle Bells” ad
Holiday Song: “Have Yourself a Merry Little Christmas” sung by Frank Sinatra
Personal Brand that stands out during the holiday season: Nat King Cole
Leadership Quote: “It’s not joy that makes us grateful, it’s gratitude that makes us joyful.” ~Brené Brown
JAMES STROCK:
Brand/Product that is most memorable during the holiday season: Eggnog
Holiday Advertisement: Budweiser’s Clydesdales and Coca-Cola’s sleigh ads
Holiday Song: “We Wish You a Merry Christmas” and Sir Paul McCartney’s “Wonderful Christmastime”
Personal Brand that stands out during the holiday season: Charles Dickens’ “Christmas Carol”
Leadership Quote: “First say to yourself what you would be, and then do what you have to do.” ~Epictetus
ERIC JACOBSON:
Brand/Product that is most memorable during the holiday season: The Macy’s Thanksgiving Day Parade
Holiday Advertisement: Budweiser and Coca-Cola polar bear ads
Holiday Song: “Merry Christmas Darling” sung by Karen Carpenter
Personal Brand that stands out during the holiday season: Burl Ives
Leadership Quote: “Leaders are measured by the caliber of leaders they develop, not the caliber of their own leadership.” ~John C. Maxell
SHEP HYKEN:
Brand/Product that is most memorable during the holiday season: Turkey with pumpkin pie a close second
Holiday Advertisement: Anheuser-Busch ads featuring Clydesdales and dogs
Holiday Song: “The 12 Days of CX-Mas” and a tie between the Charlie Brown Christmas song and “Santa Claus Is Comin’ to Town” sung by Bruce Springsteen
Personal Brand that stands out during the holiday season: Jerry Seinfeld, based on “Festivus”
Leadership Quote: “There is only one boss – the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money elsewhere.” ~Sam Walton
MELANIE BELL:
Brand/Product that is most memorable during the holiday season: Lexus due to its “December to Remember” campaign
Holiday Advertisement: Air New Zealand’s “A Very Merry Mistake #MirryChristmus”
Holiday Song: “All I Want for Christmas” sung by Mariah Carey and “White Christmas” sung by Bing Crosby
Personal Brand that stands out during the holiday season: Charlie Brown
Leadership Quote: “A leader is best when people barely know he exists. When his work is done, his aim fulfilled, they will say: we did it ourselves.” ~Lao Tzu
DOUG DICKERSON:
Brand/Product that is most memorable during the holiday season: Coca-Cola
Holiday Advertisement: Budweiser Clydesdales
Holiday Song: “It’s the Most Wonderful Time of the Year” sung by Andy Williams
Personal Brand that stands out during the holiday season: John Travolta in a Capital One ad with the track “Staying Alive” sung by the Bee Gees referencing the iconic 1977 film “Saturday Night Fever” that starred Travolta (On a related note, in 2010, according to Wikipedia, "Saturday Night Fever" was deemed culturally, historically, or aesthetically significant by the Library of Congress and selected for preservation in the United States National Film Registry.)
Leadership Quote: “Your present circumstances don’t determine where you can go, they merely determine where you start.” ~Nido Qubein
MICHELLE REDFERN:
Most Memorable Brand/Product/Ad during the holiday season: John Lewis (store in the UK)
Holiday Song: “It’s Beginning to Look a Lot Like Christmas” sung by Michael Bublé
Personal Brand that stands out during the holiday season: All our personal brands stand out during the holiday season, irrespective of our personal philosophies.
Leadership Quote: “There are three types of people in the world. Those who make things happen. Those who watch things happen, and those who wonder what happened. Always aim to be in category number one.” ~Michelle Redfern (thanks to a former manager)
REBECCA RUCKER:
Brand/Product that is most memorable during the holiday season: Coca-Cola due to its ads featuring Santa Claus, polar bears, and “I’d Like to Teach the World to Sing”
Holiday Advertisement: Coca-Cola’s polar bear ads
Holiday Song: 1971: Coca-Cola’s “I’d Like to Teach the World to Sing in Perfect Harmony”
Personal Brand that stands out during the holiday season: Opray Winfrey
Leadership Quote: The quote I return to again and again is found in the old Cherokee story, "The Wolf You Feed." It goes like this:
One evening, an old Cherokee told his grandson about a battle that goes on inside people. He said, "My son, the battle is between two "wolves" inside us all. One is Evil. It is anger, envy, jealousy, sorrow, regret, greed, arrogance, self-pity, guilt, resentment, inferiority, lies, false pride, superiority, and ego. The other is good. It is joy, peace, love, hope, serenity, humility, kindness, benevolence, empathy, generosity, truth, compassion and faith." The grandson thought about it for a minute and then asked his grandfather: "Which wolf wins?" The old Cherokee simply replied, "The one you feed."
SUSAN FRIESEN:
Brand/Product that is most memorable during the holiday season: Lindor chocolates
Holiday Advertisement: WestJet’s holiday commercials
Holiday Song: “It’s Beginning to Look a Lot Like Christmas”
Personal Brand that stands out during the holiday season: Mariah Carey (Who doesn’t have an image of her singing her iconic song “All I Want for Christmas?” right now? That’s the sign of an exceptional personal brand.)
Leadership Quote: “It is not hard to make decisions when you know what your values are.” ~Roy Disney
DEB KRIER:
Brand/Product that is most memorable during the holiday season: Coca-Cola
Holiday Advertisement: The Hershey’s Kisses “Jingle Bells” ad
Holiday Song: “Silent Night,” “White Christmas,” and “Joy to the World”
Personal Brand that stands out during the holiday season: Santa, Rudolph, and Hermey the Elf
Leadership Quote: “Being different isn’t a bad thing, it means you’re brave enough to be yourself.” ~Rudolph the Red-Nosed Reindeer
DEBBIE LASKEY:
Brand/Product that is most memorable during the holiday season: NORAD
Holiday Advertisement: 1993: “Ingle Ells, Ingle Ells, don’t forget the J&B”
Holiday Song: “Jingle Bell Rock”
Personal Brand that stands out during the holiday season: Queen Elizabeth II
Leadership Quote: “Leadership doesn’t require you to be the smartest person in the room. It requires you to block and tackle for others.” ~Mark Herbert
My gratitude to these amazing thought leaders for appearing on my blog, for sharing their insights, and for virtually celebrating the holiday season together! Happy holidays, and see you on #DebbieLaskeysBlog in 2025!
Image Credit: OllyMolly via Freepik.