The Games of the XXX Olympiad are beginning
their second week, and sadly, my Olympics-themed series is rounding the curve
with the end in sight. To coincide with the festivities in London, I wanted to
commemorate the special event on my blog. So, to create an international
dialogue about the evolution of social media, I have invited experts to answer questions
and share their insights. In the words of Vala Afshar, "Don't do social,
be S.O.C.I.A.L., which means be sincere, open, collaborative, interested,
authentic, and likeable." Tune in every couple of days to see which
country will be represented and who will be featured. And if you comment during
the Olympics on Twitter or elsewhere in social media, don't forget to use the
hashtag #London2012.
Today's expert is Pervara Kapadia, a social media expert based in Mumbai, India. You
can connect with Pervara on Twitter @PervaraKapadia.
Which social network is most popular in your country?
With over 51 million users, India ranks
as the third largest market for Facebook. Twitter is also a popular site.
How are your country’s legislators dealing with the privacy issue
resulting from social media?
At a corporate level, people are
developing policy and procedure manuals, but at the national level, privacy
legislation is still in development.
How are major businesses in your country using social media as a
marketing tool to promote products or services?
The largest brands in India are Tata
Docomo, Fastrack, Kingfisher, Vodafone Zoozoos, and Nokia India. These brands are
leveraging social media to connect with customers and obtain feedback.
What is the most valuable social media advice you can offer?
It’s important to focus on relevant
content as well as frequency.
In what ways will smartphones and tablets further evolve in your
country?
According to a Gartner report from
earlier this summer, four significant forces will shape businesses in India
during the next five years: IT, mobile, cloud, and social media. The adoption
of new technologies will be driven by individuals who are young, well-educated,
and tech-savvy.
NEXT POST WILL FEATURE AUSTRALIA.
Thanks Debbie
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