Today, for Valentine’s Day, I’d like to
share social media tips from some amazing members of the Twitterverse. Thanks
to Twitter, I have met wonderful people who share their insights and converse
on a daily basis. So, in the spirit of my favorite tweet from @ValaAfshar
(“Don’t be social, be SOCIAL: sincere, open, collaborative, interested,
authentic, and likeable), thanks to the following tweeps and please enjoy!
Anna Rydne (@CoSkills): Be the real you!
Even if you’re promoting a brand, speak with an authentic voice. Forget
corporate language. Build relationships by talking like a true person. Social
media is not a channel where you place your ad and leave. You must interact
with your audience.
Martin Jones (@martinjonesaz): The number
of followers one has does not equate to social media success; the quality,
relationship, and engagement of the followers you have equates with social
media success.
Jennifer Kane (@JenKaneCo): Not listening
is not an option. Even if you feel like communicating via social media isn’t a
great fit for your company, it’s still wise to have a basic system set up for
monitoring mentions of, and conversations, about your brand.
Keri Francek Jaehnig (@connectyou): Your
social platforms are not a broadcasting channel. They are meant to create two-way
dialogue and exchange. Take the opportunity to get a fresh view, look what’s
going on around you, and participate in some new conversations. If all you’re
doing is the same ole, or sticking to your own turf, you’ll inhibit attracting
customers to you, which is one of the goals of social media.
Randy Bowden (@bowden2bowden): It’s not
about trying to build a profile. Authenticity comes more from giving, not
getting. True authentics are people who share with the world.
Robert Caruso (@fondalo): Content leads
to conversations, conversations build relationships, and relationships result
in ROI. Have a content strategy that draws your community to engage YOU.
Ray Hiltz (@newraycom): If you’re going
to invest in social media, be sure that you have a business culture to support
it. Social media platforms are not so much platforms as they are channels
through which companies share, listen, and collaborate.
Michael Diamond (@michael_diamond): Social
media is a “way” of interacting with others, but it works best when there is an
underlying “why.” Worry more about the “why” than the “way.”
Jessica Ann (@itsjessicann): Invest the
time to understand the social media space, and remember that it’s a tool for
conversations. Think of it like learning how to program a new flat screen TV. One
channel may be all you need in the beginning, but sooner or later, you’ll want
to explore other channels. You’ll need the remote, and you’ll need to know how
to use the remote to listen and explore the many channels.
Jeff Howell (@JeffHowell76): As with all
relationships, social media relationships take time to cultivate. You wouldn’t
get married a day after meeting someone, nor should you expect close social
media relationships to be developed the same way. Take time to engage properly
and let the relationships develop naturally.
Jason Coffee (@CoffeeCupNews): Every now
and then ask for critical feedback from your core audience. Critical feedback
will help you grow in a way that little else will. When you ask for the
feedback, don’t just settle for “Great job!” Dig deeper. Some of the feedback
might be a little painful to hear, but those are just growing pains. You’re
either growing or shrinking – there is no static in social content.
David Schwartz (@brand_education): You
need to give in order to receive. Be helpful, share, and support your
followers. Build friendships and trust, and then good things will follow.
Phil Gerbyshak (@PhilGerb): Measure what
really matters. Instead of likes, followers, engagement, Klout scores,
PeerIndex points, or other meaningless numbers, focus on what really matters.
What really matters? Leads and sales, and how everything else gets you leads
and sales. Figure out how to connect what you do to the bottom line, and do
more of what drives the bottom line and less of what doesn’t. This isn’t to say
that engagement on social media isn’t important. It is – just not as important
as your bottom line is.
Ross Simmonds (@thecoolestcool): Use
reactive storytelling. It’s the combination of a top of mind idea, event, or
audience relevant story combined with a marketing message to increase your
chances of going viral on social media.
Do YOU have a social media tip to share?
Debbie,
ReplyDeleteTerrific compilation from some tip-top professionals!
Thank you for including me above!!
~Keri
Using social media for your company requires that you search and see what others are saying about you on the social media sites. A quick search on Facebook, Twitter or Yelp can give you a goldmine of information. arizona website developers
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