Saturday, May 31, 2025

Marketing News of the Month of May — Part 2: Co-Branding, a 70th Anniversary, and More


During the last couple of weeks, there were news stories that reflected brand experiences, brand identity, brand naming, brand storytelling, celebration marketing, co-branding, personal branding, pricing, and more. There were so many marketing stories in the news that this recap serves as the second part for May.

PRESIDENT JOE BIDEN'S HEALTH

According to a statement from Biden's office on May 18th, "Last week, President Joe Biden was seen for a new finding of a prostate nodule after experiencing symptoms. On Friday, he was diagnosed with prostate cancer, characterized by a Gleason score of 9 (Grade Group 5) with metastasis to the bone. While this represents a more aggressive form of the disease, the cancer appears to be hormone-sensitive which allows for effective management. Biden, 82, and his family are reviewing treatment options with his physicians."

Following this announcement, one wondered why the American Cancer Society was silent. There were no explanations, no interviews, nothing. Doctors from around the country were interviewed on television and on radio broadcasts, but this was an excellent opportunity for ACS. Then, the next day on May 19th, the American Cancer Society joined the conversation and provided comprehensive analysis of prostate cancer in an article published by NPR.

DISNEYLAND'S 70TH ANNIVERSARY

Beginning on May 16th, 2025 and continuing through summer 2026, "The Disneyland Resort 70th Celebration honors seven decades of happiness and many moments of joy. Celebrate Happy with limited-time entertainment, colorful décor, themed food and beverages, collectible merchandise, and much more! No celebration is complete without some tasty treats, and over 70 items have arrived for this milestone anniversary. From brand-new creations, like the Mickey-shaped celebration waffles and specialty cold brrr-ew, to nostalgic eats inspired by the past, like the Mickey hat cookie and W.E.D. chili cheese baked potato, [don't] miss out on these limited-time menu items."

According to long-time Disney partner, Dooney and Bourke, "Since opening its gates on July 17th, 1955, Disneyland has continued to enchant guests with beloved attractions, immersive lands, and ever-evolving experiences. Disneyland park-goers can expect special entertainment, limited-time merchandise, and festive decorations honoring this milestone."

David Caranci, Walt Disney Imagineering manager for creative development, told Travel & Leisure during a media preview event, "We don't live in the past, but we honor the past. We honor our history, culture, and tradition as we look to the future."

DICK'S SPORTING GOODS BUYS FOOT LOCKER

According to CNBC, "Dick's Sporting Goods announced that it plans to acquire rival Foot Locker as it looks to expand its international presence, win over a new set of consumers, and corner the Nike sneaker market. While the companies are longtime rivals — both competing to sell the same brands in their stores — Dick's is almost double the size of Foot Locker in terms of revenue. In their most recent fiscal years, Dick's reported $13.44 billion in revenue, while Foot Locker reported $7.99 billion. Dick's said it expects to operate Foot Locker as a stand-alone business unit within its portfolio and maintain the company's brands – Foot Locker Kids, WSS, Champs and atmos."

Foot Locker CEO Mary Dillon said, "By joining forces with Dick's, Foot Locker will be even better positioned to expand sneaker culture, elevate the omnichannel experience for our customers and brand partners, and enhance our position in the industry."

Dick's CEO Lauren Hobart said, "The two businesses will be run as separate entities and the consumer may or may not know that Dick's and Foot Locker are one. The combination of them for the consumer is not the most important thing, it's making sure that there's two powerful brands that are meeting all consumer needs, wherever, whenever, however they want to shop."

Will there be different customer experiences? Time will tell.

ESPN'S NEW STREAMING SERVICE NAME

According to SportsPro, "ESPN has confirmed its new all-encompassing direct-to-consumer (DTC) offering, which combines both its linear networks and its existing ESPN+ streaming service, will simply be known as "ESPN" and will cost US$29.99 a month when it launches in the autumn. Previously, known as flagship, the platform will offer the league's most valuable content – including the National Football League (NFL), National Basketball Association (NBA), and the College Football Playoff (CFP) – without a cable subscription for the first time."

ESPN chairman Jimmy Pitaro explained, "We are providing everything ESPN has to offer directly to fans and all in one place. As we thought about the name, we kept returning to the fact that, across every generation, ESPN is the most trusted, loved, and recognized name in sports, and that we should keep it simple and double down on the power of ESPN. Our straightforward approach to name and pricing will help fans cut through the clutter, and provide them compelling options to access all our content within the enhanced ESPN app. It will be the ultimate sports destination for personalized experiences and features, and, on top of that, fans will be able to choose to bundle ESPN with the industry-leading Disney+ and Hulu streaming services."

DEATH OF GEORGE WENDT

Everyone who watched the TV series "Cheers" during the 1980's and early 1990's will remember the actor who sat at the corner bar stool drinking beer and complaining about life. And whenever that character would enter the bar, everyone yelled, "NORMMMM!" Actor George Wendt passed away on May 20th. According to NBC Entertainment, "Watching him walk through that door and head to his barstool, America couldn't wait to say hi to Norm every Thursday night. George Wendt was an essential part of the genius of "Cheers" and he will be missed by the millions who loved him. Norm was all of us. A regular guy who finished his hardworking day wanting to be surrounded by friends and a frosty beverage. We're proud to raise a glass and toast a true comedy legend."

SELENA GOMEZ UNVEILS HER OWN OREO

Following in the footsteps of Lady Gaga and Post Malone, Selena Gomez, singer, actress, and investor has added a new title: a cookie creator. According to NBC, "Her custom Oreo is a sweet and spiced flavor combo. It features two chocolate and cinnamon-flavored wafers, and the filling is made with a layer of chocolate and cinnamon cream mixed in with sweetened condensed milk and sprinkled with cinnamon sugar. Gomez was inspired by her love of horchata, a sweet drink made from rice or nuts and cinnamon. The limited-time cookies go on sale on June 2nd online."

NO MORE FREE BREAD AT RESTAURANTS?

According to Food & Wine, "There's something undeniably magical about that moment at a restaurant when a basket of warm, complimentary bread arrives at your table. It's a simple gesture, but it feels like a little celebration: a soft roll, a crisp heel of sourdough, maybe even a golden square of focaccia, all arriving before you've even ordered." But now, some restaurants are beginning to charge for that bread basket.

"This notion of paying for something that has always been free might be hard to swallow for some customers. If more Mexican restaurants suddenly started charging for chips and salsa, we'd have a customer uprising on our hands. When a restaurant is struggling to stay afloat, charging for food would be a great way to get back into the black. Yes, customers will grumble about paying a few dollars for bread that used to be free."

How will this aspect change the overall dining customer experience? Time will tell.

TOYOTA PRIUS CELEBRATES 25 YEARS

According to ABC News, "This year marks a milestone in the automotive landscape: the Toyota Prius turns 25. The first Prius, a small sedan, arrived in 2000, posting amazing fuel economy numbers. Then the second generation Prius arrived with its now-legendary hatchback shape, and it was off to the races. Well, off to the race of becoming a paragon of fuel efficiency. Toyota sold millions around the world as a showcase of its hybrid technology. Then two years ago, the fifth-generation Prius arrived. 

Back in the year 2000, hybrid cars were new and quite the novelty. There were only two of them available in the US: the original generation of Prius, and a small two-seater from Honda called the Insight. Today, hybrid vehicles are everywhere. Especially coming from Toyota. Many of the brand's current models are now hybrid-only. The Prius has never been anything but a hybrid. And these days, the Sienna minivan, the Crown (in both sedan and wagon-like Signia versions), and even the stalwart Camry have hybrid power as standard. There are no longer non-hybrid versions of any of them.

Some have wondered where the Prius fits these days, since hybrid power is now available across the car world. Its role may be less important than it once was, but it's still a symbol of Toyota's pioneering move 25 years ago."

BP PULSE AND WAFFLE HOUSE

According to MSN, "Waffle House, the national chain restaurant known for its yellow signs, drip coffee, and big breakfast platters, is getting into the EV business. The company announced a partnership with BP Pulse on May 20th, which will see DC fast chargers installed at restaurants in Florida, Texas, Georgia, and other locations in the South. This is good news for EV road trippers who want to maximize their charging efficiency, jolting their Hyundai Ioniq 6 or Lucid Air Grand Touring while they top off their own caffeine reserves."

BURGER KING AND HOW TO TRAIN YOUR DRAGON MOVIE

Leading up to the live-action movie remake to be released in theaters on June 13th, Burger King unveiled a new menu inspired by the movie. According to Joel Yashinsky, Chief Marketing Officer of Burger King, "At Burger King, we love to bring partnerships to life that create an awesome experience for families. Our new collaboration with How to Train Your Dragon is going to be fun for both kids and kids at heart."

The fast food chain invites customers to "take a trip to the Isle of Berk" with four new menu items that will be available for a limited time:

(1) Dragon Flame-Grilled Whopper: a quarter-pound of flame-grilled beef served on a red-and-orange-marbled bun colored with natural spices and vegetables, topped with American cheese, bacon, tomatoes, lettuce, onions, pickles, ketchup and mayo.

(2) Fiery Dragon Mozzarella Fries: melty mozzarella cheese, peppers and Fiery Calabrian chili pepper-breading, served in a "one-of-a-kind Toothless-inspired carton."

(3) Soaring Strawberry Lemonade: lemonade made with sugar, fruit puree, and natural flavors.

(4) Viking's Chocolate Sundae: vanilla soft-serve with Hershey's chocolate syrup and black and green cookie crumbles.

KRISPY KREME'S PAC-MAN DOUGHNUTS

On May 12th, according to the brand's website, "Krispy Kreme announced an a-maze-ing collaboration with Bandai Namco Entertainment America Inc., for PAC-MAN's 45th Anniversary, celebrating the global, cultural icon with all-new doughnuts inspired by the classic game. PAC-MAN is one of the most recognized video game characters of all time and has made an impact on the world by connecting with people across ages, borders, and genders through the power of play for over 45 years, just as Krispy Kreme connects people through the sweetness of enjoying and sharing doughnuts."

The Krispy Kreme x PAC-MAN Collection features three new doughnuts in a nostalgic custom PAC-MAN game dozen box and will be available for a limited time:

(1) PAC-MAN Party Doughnut: an Original Glazed Doughnut piped with yellow buttercreme flavored icing, sprinkled with celebration sprinkles and topped with a PAC-MAN piece.

(2) TEAM GHOST Doughnut: an unglazed shell doughnut filled with chocolate flavored Kreme, dipped in black icing, decorated with PAC-MAN maze and topped with Team Ghosts piece.

(3) Strawberry Power Berry Doughnut: an unglazed shell doughnut filled with strawberry flavored Kreme, dipped in red icing and topped with white sprinkles and green leaf icing.

JETBLUE RUNS ON DUNKIN'

No, that's not a flying donut in the air, it's a co-branded JetBlue and Dunkin' airplane. According to MSN, "JetBlue and Dunkin', America's largest coffee and donuts brand, unveiled a new Dunkin'-themed livery in honor of their longstanding partnership. The vibrant design of the freshly painted Airbus A320 aircraft, appropriately named Brewing Altitude, features Dunkin's iconic pink and orange branding brought to life with a playful donut and coffee motif. The plane celebrates almost two decades of partnership between the two brands. Dunkin' coffee first became available on JetBlue planes in 2006. Five years after that, the companies inked a deal to make the coffee and donut chain the carrier's "exclusive onboard coffee provider" and Dunkin remains so to this day. Starting May 19th through September 1st, passengers who fly on the themed jet on Mondays will earn status upgrades."

POLLO LOCO'S NEW TAGLINE

During May, according to Marketing Dive, "El Pollo Loco launched a re-brand and accompanying campaign as the fast-casual grilled chicken chain continues its ongoing three-year strategy around strengthening its identity, keeping pace with culture, and increasing awareness. A new tagline, "Let's Get Loco," a double entendre that serves as both a call to action ("What should we have for dinner? Let's get Loco") and a play on the Spanish word for crazy. In this case, the chain wants to engage with consumers around the passions for which they "go loco."

OSCAR MAYER'S WIENERMOBILES

According to Marketing Dive, "The Wienie 500 took place two days before the Indianapolis 500, a race where fans consume nearly 30,000 hot dogs, per press materials, and is intended to mark the official kick-off of summer. The partnership speaks to the growing importance of marketing around live sports, including motor sports, as a way to engage with ad-wary consumers. The event also represents the first time all six of the brand's hot-dog-shaped vehicles will be in the same place at the same time in over a decade and will be the first competitive race for the fleet. The Wienie 500 is part of a partnership between Oscar Mayer and Indianapolis Motor Speedway that names the brand the official hot dog of both the speedway and the Indianapolis 500. The race is the latest in a string of promotional stunts from the company involving its iconic vehicle."

Kelsey Rice, brand communications director at Oscar Mayer, explained, "As a brand known for sparking smiles in disarmingly delightful ways, it's only fitting that we bring a race of epic proportions to the Speedway and celebrate a timeless tradition: delicious meats and a little friendly competition to kick off a summer of wieners."

SESAME STREET AND NETFLIX

On May 19th, Sesame Street announced that, "We are excited to announce that all new Sesame Street episodes are coming to Netflix worldwide, and new episodes will also release the same day on PBS stations and PBS Kids platforms in the United States, preserving a 50+ year relationship. The support of Netflix, PBS, and the Corporation for Public Broadcasting serve as a unique public-private partnership to continue to help children everywhere grow smarter, stronger, and kinder."

PEPSI'S LATEST AD CAMPAIGN

According to Marketing Week, "What would it look like if female footballers had always been given the big-budget marketing campaigns of the men's game? In its latest campaign called "Refresh the Game," Pepsi offers an answer to this question. Spotlighting a squad of players including England footballers Lauren James and Leah Williamson, the film inserts them into iconic Pepsi football moments, from Pelé's 'Join the Pepsi Generation' 1974 film to David Beckham's 2003 cowboy-themed spot called 'Wild West.'" 

According to senior marketing director Cathy Graham Kidd, "Pepsi wants to celebrate these women, celebrate their personalities, their spirit, and their skills, with the campaign - but do it in a way that is reflective of this incredible, rich history that we have as a brand." 

DENMARK'S RETIREMENT AGE

On May 22nd, Denmark's parliament adopted a law raising the retirement age of its citizens from 67 to 70. The age will rise to 68 in 2030, to 69 in 2035, and to 70 by 2040. The retirement age at 70 will apply to all people born after December 31st, 1970. How will this new law affect the Danish lifestyle brand?

The retirement age varies throughout Europe: in Sweden, the age is 63; in Italy, the age is 67; in France, the age is 64; and in the United Kingdom, the age is 66.

APPLE AND TARIFFS

According to the AP, "In response to Trump's tariffs on China, Apple CEO Tim Cook said during May that most iPhones sold in the U.S. during the current fiscal quarter would come from India, with iPads and other devices being imported from Vietnam. After Trump rolled out tariffs in April, bank analysts estimated that a $1,200 iPhone would, if made in America, jump in price anywhere from $1,500 to $3,500." Still waiting to buy a new iPhone? How will tariffs, i.e., higher prices, impact the Apple brand?

CHINA'S BYD OUTSELLS TESLA

According to NTD (a New York-based, global television network founded in 2001 by Chinese-Americans who fled communism), "Chinese automaker BYD in April sold more battery electric vehicles in Europe than Tesla for the first time, according to an automobile market research firm. Experts warn that this is the result of the Chinese Communist Party’s (CCP's) ongoing dumping practices in world markets. Globally, BYD has surpassed Tesla to become the world's largest EV seller. To continue its gains in the EU market and to bypass EU tariffs, BYD is building an EV production base in Hungary that will start operation in October. It's also building a factory in Turkey that is expected to start production in March 2026. When fully operational, these two factories will have a total production capacity of 500,000 cars per year."

MCDONALD'S CLOSING COSMC

According to CNN, "McDonald's is pulling the plug on its CosMc's spinoff two years after the alien-themed spinoff launched. The chain announced that all five locations will close in June. CosMc's, named after an alien McDonald's character, opened in 2023 in response to fast-growing specialty coffee and beverage chains that have become popular with Gen Z consumers." But this spin-off did not resonate with any demographic and did not align with the McDonald's brand.

E.L.F. COSMETICS AND PRICING

According to ABC News, "Oakland-based e.l.f Cosmetics, known for its affordable and cruelty-free makeup and skincare products, announced it's raising prices by $1 starting on August 1st. According to the brand's announcement on Instagram, "Not gonna lie, inflation and tariffs are hitting us hard. Bringing you the best of beauty is getting more $$$ but we're committed to keeping the quality high and prices e.l.f.fordable. We are keeping an [eye] on the tariff situation as it evolves." However, 75 percent of the brand's products will remain at $10 and under to remain true to its affordable positioning.

On a related note, Walmart and Nike will also be raising prices due to tariffs.

NEW CHAPTER FOR 23ANDME

According to the BBC, "Two months after U.S. bankruptcy filing, the DNA testing firm 23andMe has entered into an agreement to be acquired by Regeneron Pharmaceuticals for $256 million. 23andMe said Regeneron had committed to comply with its privacy policies as part of the deal, and that Regeneron has security controls in place to protect user data."

Mark Jensen, Chair of the Special Committee of the Board of Directors of 23andMe, said, "We are pleased to have reached a transaction that maximizes the value of the business and enables the mission of 23andMe to live on, while maintaining critical protections around customer privacy, choice, and consent with respect to their genetic data."

George D. Yancopoulos, M.D., Ph.D., co-Founder, Board co-Chair, President, and Chief Scientific Officer of Regeneron, said, "Regeneron is a science-driven, patient-focused biotech company that understands the power of genetic research to improve the lives of individuals, as well as the way society treats and prevents illness as a whole. Through our Regeneron Genetics Center, we have a proven track record of safeguarding personal genetic data, and we assure 23andMe customers that we will apply our high standards for safety and integrity to their data and ongoing consumer genetic services." 

HARVARD UNIVERSITY AND INTERNATIONAL STUDENTS

According to NPR, "Without its international students, Harvard is not Harvard. Harvard relies on nearly 7,000 international students from more than 140 countries to come to its campuses. This is more than 25 percent of its total enrollment, according to 2024-2025 data from Harvard. Harvard has hosted international students under the F-1 visa program for 70 consecutive years, the university said in its federal lawsuit against the Trump administration. This program, provided by the U.S. government under the Student and Exchange Visitor Program (SEVP) and overseen by the U.S. Department of Homeland Security, allows international students to pursue their education at Harvard." 

And Harvard is not unique. Thousands of high schools, colleges, and universities have similarly hosted international students through visa programs.

According to Scott Weinhold with the Department of State Bureau of Educational and Cultural Affairs, "The experience of studying in the United States not only shapes the lives of individuals, but the future of our interconnected world. The ties formed between U.S. and international students today are the basis of relationships for future business and trade, science and innovation, and government relations."

India sent the most international students to the U.S. for higher education with more than 331,000 students enrolled, according to the 2023-2024 data from Open Doors.

China followed as the second leading country with more than 277,000 students, including nearly 123,000 graduate students, studying in the U.S.

Combined, India and China account for more than half of all international students in the country.

According to NAFSA: Association of International Educators, 1.1 million international students at U.S. colleges and universities contributed $43.8 billion to the U.S. economy during the 2023-2024 academic year and supported more than 378,000 jobs.

NO MORE PENNY FOR YOUR THOUGHTS

According to Reuters, "The federal government is winding down production of the penny coin following a bi-partisan effort to nix the lowest-denomination of U.S. currency over cost concerns, according to a plan outlined by the Treasury Department on May 22nd. The department placed its final order for blank pennies in May, it said in a statement. It expects to stop putting new pennies into circulation by early 2026. In February, President Trump directed Treasury Secretary Bessent to cease production of the coin because he described penny minting as wasteful. The change means that businesses will have to start rounding the prices of cash transactions up or down to the nearest five-cent nickel as the number of pennies in circulation dwindles. Americans have debated for years whether the penny should be dropped from the line-up of American currency. Supporters argue it helps keep consumer prices down and is a source of income to charities. For its critics, the coin is a nuisance that ends up being discarded in drawers and piggy banks. There are approximately 114 billion pennies currently in circulation in the U.S., according to the Treasury Department."


What other recent marketing buzz caught your attention? Since there's always something happening that impacts marketing, read #DebbieLaskeysBlog for the scoop!


Image Credits: JetBlue and The Walt Disney Company.


Travel Back in Time: The Original Disneyland Rides:

https://www.undercovertourist.com/blog/original-disneyland-rides/


Check out the Guide to the 70th Anniversary at the Disneyland Resort:

https://disneyparksblog.com/dlr/guide-to-the-70th-anniversary-at-disneyland-resort/


Learn more about the new Krispy Kreme x PAC-MAN Collection: 

https://www.krispykreme.com/promos/pac-man


Watch Pepsi's "Refresh the Game" ad:

https://youtu.be/HYPpQxPnm5I?si=gMvvhzwMIk67RjZ6



Friday, May 30, 2025

SPRING LEADERSHIP SERIES 2025 – Featuring Annette Franz

 

Last year, I launched a Spring Leadership Series to think about leadership in nontraditional ways. As 2024 continued, I presented additional ways to think about leadership during my Olympics Leadership Series and Holiday Leadership Series. With a new year upon us, I've invited 25 thought leaders to share their responses to five questions relating to team-building, reading, and leadership. My #SpringLeadershipSeries2025 began the first day of Spring and continues through June 20th, the first day of Summer.

Before we begin, I'd like to applaud two special individuals for providing the inspiration for this series. First, big applause goes to Erika Andersen, a leadership expert and author who I've had the pleasure of knowing for nearly 15 years, and she's appeared on my blog 13 times since 2011. She wrote an article for Forbes entitled, "How Springtime Can Make Us Better Leaders," and that article serves as the core of the series as its first question. Second, I also applaud Joseph Lalonde, a leadership expert and author of a book called REEL LEADERSHIP, for planting the seeds for last year's Spring Leadership Series on my blog. After I read Joe's book, I started looking at movies as well as works of fiction, TV shows, and TV characters with "leadership-tinted glasses."

For today's post, I'd like to introduce Annette Franz based in Southern California. Annette is the founder and Chief Experience Officer of CX Journey Inc. She's a Certified Customer Experience Professional (CCXP) who has dedicated her professional life of 30+ years to understanding and enhancing the experiences for both employees and customers, thereby driving retention, satisfaction, and engagement. She's a consultant, speaker, and author of three books: Customer Understanding: Three Ways to Put the "Customer" in Customer Experience (and at the Heart of the Business); Built to Win: Designing a Customer-Centric Culture That Drives Value for Your Business; and Employee Understanding: A Three-Pillar Framework for Designing a Great Experience and Driving Business Success.

QUESTION: Leadership expert and author Erika Andersen wrote an article for Forbes entitled, "How Springtime Can Make Us Better Leaders." In the article, Erika compared gardening to management and leadership. What are your thoughts, or was there something that stood out from the article?

ANNETTE FRANZ: I loved the article and love the analogy. Her five points were spot on. The one that especially resonated with me, given the release of my new book on Employee Understanding, was her point about "preparing the soil." Listen to employees. Listen, ask, hear. So important. And then create an environment that allows your people to thrive and grow.

QUESTION: What was the most recent example of inspiring leadership that made an impact on you?

ANNETTE FRANZ: I have been a long-time follower and fan of Bob Chapman, CEO of Barry-Wehmiller. In a recent article, he talked about a quote from Simon Sinek ("When we help ourselves, we find moments of happiness. When we help others, we find lasting fulfillment.") and the mindset shift from "me" to "we." This reminded me of another great leader that I admire, someone I interviewed many years ago, Peter Aceto, CEO of Tangerine Bank. We talked about his book, Weology, which has a slightly different spin on the concept but with equally great outcomes. Take care of your people, and the business thrives.

SHARE THIS: Take care of your people, and the business thrives. ~@AnnetteFranz #SpringLeadershipSeries2025 #DebbieLaskeysBlog

QUESTION: What is your favorite team-building activity, and why?

ANNETTE FRANZ: There are a lot of great team-building activities, but I'll name one that I enjoy because it's so basic, simple, and common sense: Human Bingo. Bingo card squares are filled with random facts (that aren't easily knowable or discoverable without more in-depth conversations) about everyone on the team. Players walk around and talk to colleagues to find someone who fits each description. The person who fits a description signs or writes their name in the corresponding box.

This activity boosts communication and listening skills. It fosters connection and engagement. It forces employees to talk to their colleagues and get to know them on a deeper, more personal level. This latter point, getting to know people beyond their professional roles and skills, is critical to building a strong team.

SHARE THIS: Getting to know people beyond their professional roles and skills, is critical to building a strong team. ~@AnnetteFranz #SpringLeadershipSeries2025 #DebbieLaskeysBlog

QUESTION: Which book is on the top of your to-be-read pile, and why?

ANNETTE FRANZ: My next read is Rays of Truth. The book is a collection of 26 short essays that emerged after the authors' own journeys into personal reflection. Since I am always looking for new ways to think about leadership, growth, life, and our collective journeys, I look forward to being inspired by these 26 leaders and their words of wisdom.

QUESTION: In the past year, has a TV show, film, or work of fiction stood out as a result of its emphasis on leadership?

ANNETTE FRANZ: This is a timely question, though my answer may not be the first show that comes to mind when thinking about leadership. I recently watched an episode of S.W.A.T. that featured an officer navigating the challenges of leading the S.W.A.T. Academy. In particular, he struggled with adversity and pushback from one of the trainees. The episode highlighted key leadership lessons: both what not to do and the importance of listening, learning, and admitting when you're wrong. His initial reaction and response, even after being called out, demonstrated the pitfalls of poor leadership. However, the underlying message was clear: great leaders acknowledge mistakes, embrace constructive criticism, and use those lessons to grow.

SHARE THIS: Great leaders acknowledge mistakes, embrace constructive criticism, and use those lessons to grow. ~@AnnetteFranz #SpringLeadershipSeries2025 #DebbieLaskeysBlog

My gratitude to Annette for sharing her leadership insights and for being a part of my #SpringLeadershipSeries2025. Did these questions open your eyes to think about leadership in nontraditional ways? That was the hope!


Image Credit: Kenny ELiason via Unsplash.


Read Erika Andersen's article, "How Springtime Can Make Us Better Leaders"

https://www.forbes.com/sites/erikaandersen/2015/05/14/how-springtime-can-make-us-better-leaders/


Read Bob Chapman's article that Annette referenced:

https://www.barrywehmiller.com/post/blog/2025/02/24/re-imagining-the-pursuit-of-happiness--from-me-to-we


Read Annette's interview of Peter Aceto from 2016:

https://cx-journey.com/2016/10/weology-we-comes-before-me-part-2.html


Read Annette's previous appearances here on my blog:

Tips for Excellent Customer Experiences, Interactions & Feedback (April 2021)

https://www.debbielaskeysblog.com/2021/04/tips-for-excellent-customer-experiences.html


Fall Back to Reading with 12 Thought-Provoking Business Books - Including a Review of Annette's Book (October 2019)

https://www.debbielaskeysblog.com/2019/10/fall-back-to-reading-with-12-thought.html


Sharing Secrets about Customer Experience Marketing (June 2018)

https://www.debbielaskeysblog.com/2018/06/sharing-secrets-about-customer.html


Customer Service Is Not Something to Drive Around (June 2016)

https://www.debbielaskeysblog.com/2016/06/customer-service-is-not-something-to.html


A Tale of Customer Experience and Exact Change (September 2013)

https://www.debbielaskeysblog.com/2013/09/a-tale-of-customer-experience-and-exact.html


It's All About the Touchpoints! (June 2013)

https://www.debbielaskeysblog.com/2013/06/its-all-about-touchpoints.html


Connect with Annette at these links:

Website: https://annettefranz.com/

Website: https://cx-journey.com/

Blog: https://cx-journey.com/blog

LinkedIn: https://www.linkedin.com/in/annette-franz

Twitter/X: https://www.twitter.com/annettefranz

Twitter/X: https://www.twitter.com/cxjourney


Tuesday, May 27, 2025

Let's Discuss Brand Storytelling to Celebrate World Marketing Day!


Do you know today's significance? If you're a professional marketer, you probably know that on this date in Chicago in 1931, the person who has been referred to as the "father of modern marketing" was born. Philip Kotler has written more than 80 books and made an incredible impact on the development of marketing worldwide (and this blogger was used his "Marketing Management" textbook during the first semester of graduate school). 

The European Marketing Federation chose May 27th as the day to celebrate the field of marketing worldwide. In addition, the day was established to recognize the value of marketing and educate all members/departments within organizations about the role and purpose of marketing,

According to the Ralf Strauss, Chairman of the Board of the European Marketing Federation, "The evolution of marketing around the world has been an impressive journey with many changes. Marketers have helped many new organizations to emerge and enabled change in old companies with centuries of history. They have changed societal attitudes and helped people to communicate. Today, in the context of digital transformation, we can explore our environment more than ever, analyze consumer and customer needs in real-time, and build relationships. The importance of marketing people is paramount. Let's recognize and appreciate this as we celebrate marketing on 27 May."

According to DaysoftheYear.com, "With the purpose of building bridges between businesses and their consumers, World Marketing Day is here to celebrate the essential role that marketing plays in the world. From driving innovation to fostering understanding and shaping patterns of consumers, this is a time to show appreciation for the strategy, dedication, and creativity that marketing professionals put into their work." 

To celebrate World Marketing Day here on my blog, I've invited a fellow marketer to present her international commentary. You may recognize Elia Guardiola from a previous appearance on my blog. I "met" Elia on Twitter/X, and she participated in my #SpringLeadershipSeries2025 on May 2nd. We recently had a discussion about marketing and specifically brand storytelling - and highlights follow a brief introduction.

Based in Madrid, Spain, Elia Guardiola has been an international speaker for 10 years for corporate training programs worldwide and is also a professor at international universities and business schools in Spain and Latin America. She is the Founder of the StoryEmotion School, and since 2021, has been an official speaker at the e-World Marketing Summit led by Professor Philip Kotler. Elia has developed her own methodology for creating impactful storytelling with powerful narratives that drive results for corporations and businesses of all sizes and industries. She is a co-author of several books on Marketing and Communication; and is also the creator of the Four Pillars of Emotional Marketing, which are taught in programs at international universities.

QUESTION: Laura Holloway, Founder and Chief of The Storyteller Agency, wrote, "Storytelling is our obligation to the next generation. If all we are doing is marketing, we are doing a disservice, and not only to our profession, but to our children, and their children. Give something of meaning to your audience by inspiring, engaging, and educating them with story. Stop marketing. Start storytelling.” As someone with a passion for storytelling, what does this quote mean to you?

ELIA GUARDIOLA: Laura Holloway's quote deeply resonates with me because storytelling is not just a tool for marketing, it's a bridge that connects human experiences, emotions, and values across generations.

In my work, I always emphasize that storytelling is about creating an emotional connection, not just selling a product or service. Brands that understand this don't just communicate, they resonate. They inspire, engage, and educate their audiences by embedding their values and missions into compelling narratives.

In today's world where consumers demand authenticity and purpose, storytelling allows brands to go beyond transactional relationships and build lasting emotional bonds. It's not about pushing a message, it's about making people feel something meaningful. That's the real power of storytelling.

SHARE THIS: Storytelling allows brands to go beyond transactional relationships and build lasting emotional bonds. It's not about pushing a message, it's about making people feel something meaningful. ~@EliaGuardiola #CelebrateMarketing #DebbieLaskeysBlog

QUESTION: I explained in a post in March 2021, "While brand history is important, brand legacies and cultural sensitivity are also critical to long-term brand success. The brands that listen to cultural shifts and integrate those shifts into their storytelling are the ones that will survive." What brands do you support that are culturally sensitive?

ELIA GUARDIOLA: There are several brands that have embraced cultural sensitivity and have integrated it into their storytelling in a meaningful way. 

One example is Ben & Jerry's, which has consistently used its platform to advocate for social justice, racial equality, and environmental sustainability. Their messaging aligns with their actions, making their brand legacy truly impactful.

Another example is Nike, which has shown a strong commitment to social movements, such as their campaigns supporting racial equality and gender empowerment. Their Colin Kaepernick campaign, for instance, was a bold move that highlighted their stance on social justice.

Lastly, LEGO has taken significant steps toward inclusivity and representation in their products and storytelling. They have introduced diverse characters, supported LGBTQ+ initiatives, and promoted STEM education for girls.

Brands that genuinely listen, adapt, and integrate cultural shifts into their narratives don't just survive, they thrive, because they build deeper connections with their audiences.

SHARE THIS: Brands that genuinely listen, adapt, and integrate cultural shifts into their narratives don't just survive, they thrive. ~@EliaGuardiola #CelebrateMarketing #DebbieLaskeysBlog

QUESTION: What are a few industries that are known by stand-out personal brands?

ELIA GUARDIOLA: There are many industries where personal brands have played a crucial role in shaping narratives. Here are a few standout examples:

Tech Industry – Steve Jobs (Apple): Jobs was more than a CEO. He was a visionary who redefined technology and design. His storytelling turned Apple into a brand that represents innovation, simplicity, and user experience. His keynote presentations were masterclasses in emotional storytelling.

Fashion Industry – Anna Wintour (Vogue): As the iconic editor-in-chief of Vogue, Wintour's personal brand is synonymous with power, influence, and trendsetting. She has shaped the fashion industry for decades and continues to be a key storyteller in the evolution of style.

Entertainment Industry – Oprah Winfrey: Oprah's personal brand is built on authenticity, inspiration, and emotional connection. Her storytelling has transformed her from a talk show host into a global media icon and philanthropist, impacting millions of people worldwide.

Each of these figures has built a legacy by leveraging storytelling to create impact, influence, and emotional engagement in their respective industries.

QUESTION: I wrote a post about binge watching several years ago because it has dramatically changed the way people watch television shows - as well as the shows' ads. Which three TV shows do you think excel at storytelling, and why?

ELIA GUARDIOLA: There are many TV shows that master the art of storytelling, but here are three that stand out to me:

Breaking Bad: This show is a storytelling masterpiece because of its character development and narrative depth. The transformation of Walter White from a high school chemistry teacher to a feared drug kingpin is a case study in character-driven storytelling. Every episode adds layers to his journey, making the audience emotionally invested in his fate.

Stranger Things: Beyond its nostalgic appeal, Stranger Things excels at world-building and emotional storytelling. It creates strong character bonds that make the audience care deeply about their struggles. The show also integrates 1980's pop culture references seamlessly into its narrative, making it a perfect example of how storytelling can evoke emotions through nostalgia.

The Crown: This historical drama showcases the power of storytelling through real-life events. The way it humanizes royal figures and presents political and personal struggles makes it a compelling watch. It's a perfect example of how blending historical facts with emotional storytelling can engage audiences across generations.

QUESTION: What is your favorite Spanish brand, and why?

ELIA GUARDIOLA: I have three.

One of my favorite Spanish brands is Dulcesol. It's a brand that has mastered the balance between tradition and innovation in the food industry. Dulcesol is known for its high-quality baked goods, but what truly makes them stand out is their ability to evolve with consumer needs while maintaining their essence. They have embraced healthier alternatives, sustainability, and transparency in their processes, all while keeping their storytelling rooted in family, authenticity, and enjoyment. Their branding reflects warmth, nostalgia, and the simple joy of sharing food, which resonates deeply with their audience.

I also admire Camper, a brand that embodies creativity, craftsmanship, and storytelling in a unique way. Camper doesn't just sell shoes. They sell a lifestyle and a philosophy of comfort, sustainability, and innovation. Their designs often incorporate bold, artistic elements that challenge traditional footwear aesthetics, and their commitment to sustainability aligns with modern consumer values.

Another Spanish brand I admire is Casa Batlló, though it's more of a cultural landmark than a traditional brand. They have masterfully combined history, art, and technology to create an immersive storytelling experience. The way they use digital narratives, augmented reality, and emotional storytelling to bring Gaudí's vision to life is simply brilliant. It's a great example of how storytelling can transform a brand into a memorable experience.

QUESTION: What is your favorite American brand, and why?

ELIA GUARDIOLA: One of my favorite American brands is Patagonia. It's a perfect example of how a brand can integrate purpose, storytelling, and authenticity into its DNA. Patagonia doesn't just sell outdoor gear, it sells a mission, a movement, and a commitment to environmental activism. Their campaigns are not about pushing products; they're about pushing for change. 

From their famous "Don't Buy This Jacket" campaign, which encouraged conscious consumerism, to their dedication to sustainability, Patagonia stands out as a brand that uses storytelling to inspire action. They have built a loyal community by aligning their values with their audience's values, proving that storytelling is not just about words - it's also about actions.

Another brand I admire is Apple. Their ability to create emotional connections through storytelling is unparalleled. Every product launch feels like an event, every advertisement tells a story, and their minimalist yet powerful messaging makes their brand identity unforgettable. They focus on experience, emotion, and user-centric innovation, which is why they have one of the most devoted customer bases in the world.


How will YOU celebrate marketing today? Will you think about which brands tell memorable stories? I'll celebrate by applauding Elia for sharing her passion for marketing, branding, and brand storytelling with me and my international blog community!

SHARE THIS: Patagonia stands out as a brand that uses storytelling to inspire action. ~@EliaGuardiola #CelebrateMarketing #DebbieLaskeysBlog


Image Credit: European Marketing Federation.


Read the post referenced in the second question:

How Important Is Brand Storytelling? (March 2021)

https://www.debbielaskeysblog.com/2021/03/how-important-is-brand-storytelling.html


Read the post referenced in the fourth question:

Three Branding Lessons from Binge Watching (October 2016)

https://www.debbielaskeysblog.com/2016/10/three-branding-lessons-from-binge.html


Read Elia's previous appearance on my blog:

SPRING LEADERSHIP SERIES 2025 – Featuring Elia Guardiola (May 2025)

https://www.debbielaskeysblog.com/2025/05/spring-leadership-series-2025-featuring.html


Read some quotes from Philip Kotler:

https://www.pkotler.org/quotes-from-pk


Connect with Elia at these links:

Website: https://www.eliaguardiola.com/

LinkedIn: https://es.linkedin.com/in/eliaguardiola 

Instagram: https://www.instagram.com/eliaguardiola/?hl=en

Twitter/X: https://www.twitter.com/EliaGuardiola

YouTube: https://www.youtube.com/c/EliaGuardiola/playlists

Pinterest: https://www.pinterest.com/eliaguardiola/


Read "What Is a Brand Story?" from HBR (January 2025):

https://online.hbs.edu/blog/post/brand-story


Read "The Art of Brand Storytelling: How to Do It Right" from Outbrain (September 2024)

https://www.outbrain.com/blog/brand-storytelling/


And finally, check out some interesting marketing facts and history with gratitude to DaysoftheYear.com:

"Public squares in medieval Europe served as hubs for advertising. Merchants displayed wares and used town criers to announce deals or special events. This was an early example of combining visual and verbal marketing strategies to engage a wide audience."

"Branding started with farmers marking livestock to indicate ownership. These marks evolved into symbols of quality and origin. By the late 1800's, this concept extended to consumer goods, like Coca-Cola's iconic logo, signifying both the product and its consumer promise."

"In 2007, the Brazilian city of São Paulo passed the "Clean City Law," which banned billboards and outdoor ads to combat visual pollution. This sparked a global debate about urban aesthetics versus commercial freedom. Surprisingly, the absence of ads led to increased appreciation for architectural heritage in the city."

"In the 1940s, psychologist Louis Cheskin discovered that packaging influences buyer perception. He advised margarine producers to make their product yellow, like butter. This psychological tweak boosted consumer trust and revolutionized how packaging impacts sales."

"Celebrity endorsements date back to the 1700's when British potter Josiah Wedgwood used royal endorsements to market his fine china. His "Queen's Ware" line became highly desirable, proving the power of influencer marketing centuries before Instagram."

"During World War II, rationing required companies to promote alternative goods creatively. Coca-Cola launched campaigns to position their soda as a morale booster for troops. This strengthened brand loyalty and expanded their global reach post-war."

"Guerrilla marketing thrives on bold, unexpected campaigns. In 2006, a Dutch breast cancer foundation painted soccer balls pink during a major match to raise awareness."

Monday, May 26, 2025

SPRING LEADERSHIP SERIES 2025 – Featuring Allan Pratt

 


Last year, I launched a Spring Leadership Series to think about leadership in nontraditional ways. As 2024 continued, I presented additional ways to think about leadership during my Olympics Leadership Series and Holiday Leadership Series. With a new year upon us, I've invited 25 thought leaders to share their responses to five questions relating to team-building, reading, and leadership. My #SpringLeadershipSeries2025 began the first day of Spring and continues through June 20th, the first day of Summer.

Before we begin, I'd like to applaud two special individuals for providing the inspiration for this series. First, big applause goes to Erika Andersen, a leadership expert and author who I've had the pleasure of knowing for nearly 15 years, and she's appeared on my blog 13 times since 2011. She wrote an article for Forbes entitled, "How Springtime Can Make Us Better Leaders," and that article serves as the core of the series as its first question. Second, I also applaud Joseph Lalonde, a leadership expert and author of a book called REEL LEADERSHIP, for planting the seeds for last year's Spring Leadership Series on my blog. After I read Joe's book, I started looking at movies as well as works of fiction, TV shows, and TV characters with "leadership-tinted glasses."

For today's post, I'd like to introduce Allan Pratt. Allan is an infosecurity strategist and represents the intersection of management and technology. With an MBA Degree and six CompTIA certifications in computers, cloud computing, networks, servers, security, and mobility, he translates tech issues into everyday language that is easily understood by all business units. He has been a contributor to several technology blogs and has been quoted in industry publications. Currently, Allan is an assessment writer for an international scholastic publisher; and for the past 14 years, he has taught numerous CompTIA certification courses at Los Angeles City College (online since the covid pandemic began). His most significant accomplishment was the creation of the Cybersecurity Certificate and A.S. program for LACC, the first program of its kind within the entire Los Angeles Community College District.

Allan is also my husband – we met in grad school – and while we both studied marketing, Allan detoured into technology. With his experience as a technology professor, his view of leadership is unique: he is shaping the tech leaders of the future, which is why his insights are especially relevant for this #SpringLeadershipSeries2025.

QUESTION: Leadership expert and author Erika Andersen wrote an article for Forbes entitled, "How Springtime Can Make Us Better Leaders." In the article, Erika compared gardening to management and leadership. What are your thoughts, or was there something that stood out from the article?

ALLAN PRATT: If you have the right employees (aka, gardening tools), then you can garden all year-round. I strongly believe that for leadership to be effective, it must be consistent. Therefore, while an interesting article, I think leaders must be consistent with their leadership style, their project deadlines and requirements for their employees, their communication styles with their employees, and the manner in which they provide (and frequency of) feedback.

QUESTION: What was the most recent example of inspiring leadership that made an impact on you?

ALLAN PRATT: I've been inspired by the respectful transition from Canadian Prime Minister Justin Trudeau to Mark Carney - as opposed to the current leadership implosion in Washington, D.C.

QUESTION: What is your favorite team-building activity, and why?

ALLAN PRATT: I always like to look at both sides of an issue. Call me a devil's advocate, but if you need a team-building activity, it's probably too late. The culture should have been addressed a long time ago, and the leadership team should have been re-trained on its people and management skills awhile ago too.

QUESTION: Which book is on the top of your to-be-read pile, and why?

ALLAN PRATT: I enjoy comedy, so I'm looking forward to reading "Danny Kaye, King of Jesters" by David Koenig. Here's a preview: "Danny Kaye was literally both King of Jesters and Jester of Kings. But his was a life built on much more than buffoonery, for he could conceivably master any discipline he committed himself to—: singing straight or scat, dancing, comedy, even the culinary arts and humanitarian efforts, indeed anything he put his mind to...Based on decades of research and interviews, the book clears up previous misconceptions about Kaye, right down to his birthday. Even more, it is a fun, backstage look at the making of his greatest roles."

QUESTION: In the past year, has a TV show, film, or work of fiction stood out as a result of its emphasis on leadership?

ALLAN PRATT: The TV show 9-1-1 features an incredibly competent lead female character, Patrol Sergeant Athena Grant-Nash performed by Academy Award Nominee Angela Bassett. Even though Bassett has starred in and produced the show since 2018, in every episode, her portrayl of Sergeant Grant demonstrates inspiring leadership and support for the Los Angeles community that she serves.

I appreciate TV shows and films that showcase strong and capable female protagonists because, unfortunately, there are too few - and they are necessary to inspire the next generation of women leaders in all fields, especially mine, technology and cybersecurity.

SHARE THIS: TV shows and films that showcase strong and capable female protagonists are necessary to inspire the next generation of women leaders in all fields. ~@Tips4Tech #SpringLeadershipSeries2025 #DebbieLaskeysBlog


My gratitude to Allan for sharing his leadership insights and for being a part of my #SpringLeadershipSeries2025. Did these questions open your eyes to think about leadership in nontraditional ways? That was the hope!


Image Credit: Pixabay via WordSwag.


Read Erika Andersen's article, "How Springtime Can Make Us Better Leaders"

https://www.forbes.com/sites/erikaandersen/2015/05/14/how-springtime-can-make-us-better-leaders/


Read Allan's previous appearance here on my blog:

OLYMPICS LEADERSHIP SERIES – Featuring Allan Pratt (August 2024)

https://www.debbielaskeysblog.com/2024/08/olympics-leadership-series-featuring_01571403660.html


Connect with Allan at these links:

LinkedIn: https://www.linkedin.com/in/allanp

Twitter/X: https://www.x.com/Tips4Tech

Mastodon: https://techhub.social/@Tips4Tech

LACC Cybersecurity site: https://www.lacc.edu/academics/aos/cybersecurity


Friday, May 23, 2025

SPRING LEADERSHIP SERIES 2025 – Featuring Nathalie Gregg


Last year, I launched a Spring Leadership Series to think about leadership in nontraditional ways. As 2024 continued, I presented additional ways to think about leadership during my Olympics Leadership Series and Holiday Leadership Series. With a new year upon us, I've invited 25 thought leaders to share their responses to five questions relating to team-building, reading, and leadership. My #SpringLeadershipSeries2025 began the first day of Spring and continues through June 20th, the first day of Summer.

Before we begin, I'd like to applaud two special individuals for providing the inspiration for this series. First, big applause goes to Erika Andersen, a leadership expert and author who I've had the pleasure of knowing for nearly 15 years, and she's appeared on my blog 13 times since 2011. She wrote an article for Forbes entitled, "How Springtime Can Make Us Better Leaders," and that article serves as the core of the series as its first question. Second, I also applaud Joseph Lalonde, a leadership expert and author of a book called REEL LEADERSHIP, for planting the seeds for last year's Spring Leadership Series on my blog. After I read Joe's book, I started looking at movies as well as works of fiction, TV shows, and TV characters with "leadership-tinted glasses."

For today's post, I'd like to introduce Nathalie Gregg. Based in South Carolina, Nathalie is a Change Agent, Enterprise Leadership Strategist, Adjunct Professor, and Speaker. She empowers women to become their own economic engines. Online, she is a digital superstar and is the founder of the #LeadLoudly movement and Twitter/X Chat, where she inspires women to be bold, confident, and fearless to drive real results.

QUESTION: Leadership expert and author Erika Andersen wrote an article for Forbes entitled, "How Springtime Can Make Us Better Leaders." In the article, Erika compared gardening to management and leadership. What are your thoughts, or was there something that stood out from the article?

NATHALIE GREGG: Elite Leadership Isn't Managed — It's Cultivated.

Growth isn't forced — it's engineered. The best leaders don't push; they create conditions where excellence is inevitable.

Listening is power. True influence comes from hearing what others miss. The most elite leaders listen relentlessly.

Pruning fuels performance. Growth demands tough decisions — cut what no longer serves the mission, or be buried by it.

QUESTION: What was the most recent example of inspiring leadership that made an impact on you?

NATHALIE GREGG: One recent example of inspiring leadership that made an impact was Beyoncé's strategic move with her country album announcement at the Super Bowl.

It wasn't just about the music — it was a masterclass in personal branding, reinvention, and owning your narrative. Beyoncé didn't ask for permission to enter a new space; she walked in and made it hers. She positioned herself as the one percent — an artist and entrepreneur who doesn't just follow trends but sets them.

This mirrors exactly what I teach with Lead Loudly: own your voice, position your value, and amplify your visibility. Beyoncé showed us that the most powerful leaders don't wait to be invited to the table — they build the damn table themselves. That's the energy. That's the movement. That's what it means to Lead Loudly.

SHARE THIS: The most powerful leaders don't wait to be invited to the table — they build the damn table themselves. ~@NathalieGregg #SpringLeadershipSeries2025 #DebbieLaskeysBlog

QUESTION: What is your favorite team-building activity, and why?

NATHALIE GREGG: THE CULTURE CODE CHALLENGE: Culture isn't what you say — it's what you build. And a fierce community? That takes vision, boldness, and trust.

In this high-impact simulation, your team will:

(1) Define the three values that drive unstoppable success.

(2) Craft a manifesto so bold that it commands loyalty.

(3) Test your culture under pressure, because real leadership isn't theory, it's execution.

This isn't just a team-building exercise. It's a masterclass in culture, creativity, and commanding influence!

QUESTION: Which book is on the top of your to-be-read pile, and why?

NATHALIE GREGG: Since audacity (willing to take risks) is the new currency of influence, Mark Schaefer's "Audacious: How Humans Win in an AI Marketing World" is on the top of my pile. It isn't just a book, it's a wake-up call for every leader, entrepreneur, and brand that's still clinging to outdated playbooks.

Because here's the truth: playing it safe is the fastest way to becoming invisible.

(1) Visibility belongs to the bold.

(2) Influence belongs to those who take strategic risks.

(3) Loyalty belongs to brands that move people, not just market to them.

In a world where AI is automating mediocrity, audacity is the differentiator. If your brand isn't making people feel something, then you're not leading — you're blending in.

Mark said it best: safe marketing won't keep the lights on. But you know what will? Owning your voice, amplifying your value, and showing up with fearless visibility.

QUESTION: In the past year, has a TV show, film, or work of fiction stood out as a result of its emphasis on leadership?

NATHALIE GREGG: The Netflix series "The Diplomat" is a global masterclass in power, influence, and leadership under pressure. Keri Russell's Kate Wyler doesn't just navigate crises — she commands them with strategy, presence, and fearless execution. Real leadership isn't about volume — it's about vision, agility, and making bold moves that shift the world.

My gratitude to Nathalie for sharing her leadership insights and for being a part of my #SpringLeadershipSeries2025. Did these questions open your eyes to think about leadership in nontraditional ways? That was the hope!


Image Credit: Braden Collum via Unsplash.


Read Erika Andersen's article, "How Springtime Can Make Us Better Leaders"

https://www.forbes.com/sites/erikaandersen/2015/05/14/how-springtime-can-make-us-better-leaders/


Check out a myriad of resources for Mark Schaefer's book, Audacious:

https://businessesgrow.com/audacious/


Read Nathalie's previous appearances here on my blog:

SPRING LEADERSHIP SERIES – Featuring Nathalie Gregg (May 2024)

https://www.debbielaskeysblog.com/2024/05/spring-leadership-series-featuring_01322334167.html


Lead, Inspire, and Continue to Evolve (July 2022)

https://www.debbielaskeysblog.com/2022/07/lead-inspire-and-continue-to-evolve.html


Connect with Nathalie at these links:

Website: https://nathaliegregg.com

Twitter/X: https://twitter.com/NathalieGregg

LinkedIn: https://www.linkedin.com/in/nathaliegregg

Instagram: https://www.instagram.com/nathaliegregg

Threads: https://www.threads.net/@nathaliegregg


Wednesday, May 21, 2025

Marketing News of the Month of May — Part 1: A New Pope, A Gold Noodle, and More


There have been so many news stories during May that reflected brand awareness, brand identity, brand names, brand partnerships, brand storytelling, holiday marketing, personal branding, rebranding, social media marketing, and more - that this recap has been split into two parts - and the second part will go live on May 31st.

INTRODUCTION OF POPE LEO XIV

The world has a new Pope. On May 8th, Cardinal Robert Prevost was elected as the first US-born pontiff and will be known as Pope Leo XIV. The 69-year-old from Chicago stepped into his role as the 267th Pope on the balcony of St. Peter's Basilica after the announcement addressing thousands of cheering Catholics with the words: "Peace be with you all."

According to CBS News, "There are no written rules or official criteria for a Pope's name, but they choose names that have meaning in the Catholic tradition. The name a new Pope chooses will "indicate a certain spirit and direction and vision of the new Pope," said Dennis Doyle, a theologian and professor emeritus of religious studies at the University of Dayton."

The name Leo has been chosen 13 times, and according to CBS papal reporter Candida Moss, "The name Leo harkens back to Pope Leo the Great, the first Pope with the name Leo. The name also has a historical association with strong leadership and courage."

According to Vatican News, "In the early centuries of Christianity many Popes changed their names because their original names were of pagan origin. However, not all Popes followed this practice. Out of the 266 Popes in history (267 including the new one), only 129 have chosen a new name. This tradition became standard practice starting in 955 with Pope John XII, and has continued to this day."

NEW YORK PUBLIC LIBRARY'S LIONS

Since two large lion statues sit along the steps leading to the front doors of the New York Public Library in New York City, will the library use the name of the new Pope for its marketing promotions and/or fundraising? Seems like a wonderful marketing opportunity!

THE LEO SANDWICH

Portillo's, the Chicago-based hot dog and sandwich chain, has named one of its sandwiches "The Leo" after the new Pope, who was born in Chicago. The sandwich will be available during the month of May. According to the restaurant, "In the name of the gravy, the bun, and hot giard, we introduce The Leo: a divinely seasoned Italian beef, baptized in gravy and finished with the holy trinity of peppers — sweet, hot, or a combo. The Leo is Portillo's original "sacred sandwich" that is made in honor of a moment that's historic for Portillo's hometown."

MACARONI & CHEESE NECKLACE

According to The Pioneer Woman, "If you're a food lover, you probably know that food accessories are a thing. There are butter rugs for your home, ranch dressing ornaments for your Christmas tree, and there are countless jewelry options from hamburger earrings to sweet treat charm bracelets. So it shouldn't be too surprising that Kraft got in the game. After all, they have so many ubiquitous brands that Americans know and love. And their new collab is anything but cheesy! You can now buy the Kraft Mac & Cheese Forever Macaroni Necklace, a 14-karat gold noodle on a delicate 16-inch chain over at Ring Concierge, the luxury jewelry retailer. It's no accident that this limited-edition release is here in time for Mother's Day. After all, who would appreciate a unique gift more than the woman who probably served you countless servings of the golden goodness over the years? And get this: While Ring Concierge is known for being more high-end, the necklace costs only $25!"

WOMEN-ONLY ADVENTURES FOR MOTHER'S DAY

Natural Habitat Adventures, a conservation travel partner and the world's first 100 percent carbon-neutral travel company, promoted "Women-Only Adventures for Mother's Day." According to the brand, "At NatHab, we believe in honoring journeys of all kinds, including those of the women who inspire us to venture farther. Our Women's Journeys celebrate that spirit, connecting you the traveler with nature, community, and the powerful legacy of women forging their own paths. From Iceland to Costa Rica, Peru to Portugal, and beyond, our women-only trips focus on camaraderie, discovery, and shared experience."

PRESIDENT TRUMP'S FIRST 100 DAYS

According to Brookings, "A president's first 100 days is by no means the definitive judgment on his administration, but the legacy of Franklin Roosevelt means that the press continues to pay attention to it...Roosevelt's first 100 days are remembered because of the breathtaking scope of bold and new actions, both legislative and regulatory, that set the bar so high. To name but a few: in those 100 days, he declared a bank holiday which stopped the disastrous run on the banks, he took America off the gold standard, and he passed groundbreaking legislation for farmers and homeowners and for the unemployed."

What stood out to you during Trump's first 100 days? Was it the renaming of the Gulf of Mexico to the Gulf of America? Was it his dizzying back-and-forth actions with tariffs and threat to escalate a trade war with the European Union? Was it his threat to take over Greenland? Was it his harsh rhetoric calling for Canada to be America's 51st state? Was it his blatant disregard for immigrants on the pathway toward legal residence and citizenship? Was it his assault on colleges and universities? Was it his friendship with Elon Musk and creation of DOGE? Was it the volatile stock market? Was it his jokes about a third term? Or was it his wish to dismantle the Department of Education? Or was it his dismantling of the Kennedy Center for the Arts Board of Directors? Was it his firing of former second gentleman Doug Emhoff from the Holocaust Museum Board? Was it his firing of the Librarian of Congress or the fact that he cut all federal funding to PBS and NPR? Was it his order to remove all reference to DEI (diversity, equity, and inclusion) on all federal websites? Was it his executive order prohibiting people who are transgender from serving in the military? Was it because he wanted to re-name Veteran's Day? Was it because he will receive an airplane as a personal gift from the country of Qatar? Was it his administration's endorsement of immigration raids on schools? Was it because he attempted to (and continues to) end birthright citizenship? Was it because he pardoned more than 1,500 people convicted on January 6 Capitol riot charges? Was it because he withdrew the United States from the Paris Climate Accords and the World Health Organization?

How will these "First 100 Days" be evaluated by future historians?

BARBARA BUSH POSTAGE STAMP

According to the United States Postal Service, "Honor the life and legacy of former first lady Barbara Bush (1925-2018), wife of the 41st president, George H. W. Bush, first lady of the US from 1989 to 1993, and mother of 43rd president, George W. Bush. The matriarch of one of the most political families in US history, Mrs. Bush was a tireless advocate for literacy, while her plainspoken style and sharp sense of humor drew bipartisan respect. The stamp art is a detail from the official 2005 White House oil-on-canvas portrait featuring one of her signature multi-strand pearl necklaces. The stamp was unveiled by Bush family members and the current first lady at the White House on May 8th, however, the dedication ceremony will be held on June 10th in Kennebunkport, Maine, in honor of the 100th anniversary of the former first lady's birth and the culmination of her centennial year."

The US Postal Service also noted that "news of the stamp will be shared with the hashtag #BarbaraBushStamp" - it's interesting that a hashtag is part of the promotions by a federal government agency.

NEW LIFE FOR ALCATRAZ?

One of President Trump's latest remarks (causing many to shake their heads in disbelief) was an idea to reopen and expand Alcatraz, a former prison in the San Francisco Bay, that is currently a popular tourist destination managed by the National Park Service. The prison, located on an island in San Francisco Bay, was originally a military fort before becoming a federal penitentiary in 1934. It housed notorious criminals and closed in 1963 due to high operating costs. Experts and historians have raised concerns about the feasibility of reopening Alcatraz, citing the high costs of restoring and operating the deteriorated facility. Critics also argue that the idea is a political stunt and a distraction from other important issues.

MAX BECOMES HBO MAX — AGAIN

According to NPR, "The streaming service formerly known as HBO Max will once again be called HBO Max. Warner Bros. Discovery (WBD) announced in mid-May that it will soon put the "HBO" back in the name, two years — and much criticism — after dropping it. Following the 2022 merger of WarnerMedia and Discovery, Inc., executives hoped that the name "Max" would reflect a broader mix of programming and signal more family-friendly content. But the change never really caught on, even as popular HBO originals like The White Lotus and The Last of Us dominated the discourse and drove people to the platform — Warner Bros. Discovery says it added 22 million subscribers over the past year. It hopes the rebrand, slated for this summer, will build on that momentum."

Does this remind anyone of the period of time when Price was known as "The Artist Formerly Known as Prince?" Is this name change significant enough to be acknowledged by viewers?

BILL GATES AND WARREN BUFFETT NEWS

Two men who have dominated business news for decades were recently in the news for their announcements. 

Bill Gates, American entrepreneur, investor, and philanthropist who co-founded Microsoft with Paul Allen in 1975, announced that he will donate 99 percent of his wealth to the Gates Foundation over the next 20 years. He explained, "People will say a lot of things about me when I die, but I am determined that "he died rich" will not be one of them...There are too many urgent problems to solve for me to hold onto resources that could be used to help people. That is why I have decided to give my money back to society much faster than I had originally planned."

And Warren Buffett, an American investor and philanthropist who chairs and leads Berkshire Hathaway, a multi-billion dollar holding company, announced that he will retire at the end of 2025. According to QZ, "Buffet's realization crystallized over the past year, culminating in a surprise announcement at the end of Berkshire's annual meeting in May: Buffett will step down as CEO this December. Greg Abel, age 62, will take the helm. Buffett will remain chairman of the board — still involved, but no longer in charge.

WENDY'S RAISES MONEY AND AWARENESS FOR FOSTER CARE

According to the dining brand's website, "Wendy's fans are invited to 'Make a Biggie Difference' in partnership with Coca-Cola and Keurig Dr Pepper during the month of May in honor of National Foster Care Month. Each simple scan of the QR code located on select Wendy's cups automatically unlocks a $5 donation from Wendy's to the Dave Thomas Foundation for Adoption to help the Foundation find forever families for children waiting in foster care, up to a $500,000 donation from the campaign. Wendy's continues its longstanding commitment to increase the number of adoptions of children waiting in North America's foster care systems. Today, there are more than 108,000 children who live in foster homes in the U.S. and Canada, and Wendy's is making it easier than ever to Make a Biggie Difference in finding children loving, forever homes."

OSKAR SCHINDLER MUSEUM

According to NPR, "A dilapidated industrial site in the Czech Republic where German businessman Oskar Schindler saved 1,200 Jews during World War II is coming back to life. The site, a former textile factory in the town of Brnenec, about 100 miles east of Prague, was stolen by the Nazis from its Jewish owners in 1938 and turned into a concentration camp. In mid-May, it welcomed the first visitors to the "Museum of Survivors" dedicated to the Holocaust and the history of Jews in this part of Europe. The opening was timed to coincide with the 80th anniversary of the end of World War II. It was also in May 1945 that Schindler received a golden ring from grateful Jewish survivors, made with gold taken from their teeth. The ring was inscribed with the Hebrew words from the Talmud, saying "Whoever saves one life saves the world entire." Schindler's story was told in Steven Spielberg's Oscar-winning movie, Schindler's List."

GULF OF AMERICA BILL INTRODUCED IN CONGRESS

According to NBC, "The Republican-led House passed a bill on May 8th that seeks to codify President Trump's executive order (made on January 20th) that renamed the Gulf of Mexico to the Gulf of America. Though all Democrats and one Republican — Rep. Don Bacon of Nebraska — opposed the bill, Republicans narrowly passed the measure, 211-206, sending it to the Senate for a vote." The bill would prevent a future president from easily reversing the move through executive action, however, the measure's future is uncertain in the U.S. Senate.

TOYS AND TARIFFS

According to Mattel CEO Ynon Kreiz, "We need to remember that a significant part of toy creation happens in America. Design, development, product engineering, brand management all happens in America. Making product, producing product in other countries, allows us to create quality products at affordable price points. Mattel has been diversifying its global manufacturing for nearly a decade in an effort to reduce its dependence on China. In the meantime, Mattel is taking mitigating actions to fully offset costs associated with Trump's trade war with China, including raising prices in the U.S., while aiming to keep the cost of many toys low. We expect between 40-50 percent of all products under $20. This is something we are committed to do, to continue to create quality product and find the right balance of price and value all in the service of the consumer.”

REMEMBER THE YUGO?

According to Forbes, "Serbian budget car brand Yugo is back. Almost. Yugo promised that its hatchback will be true to the brand's traditional budget ethos, with only two doors in the sub-compact market. Led by Professor Doctor Aleksandar Bjelic, Yugo promises to deliver a fun, affordable car that will meet global safety standards and launch with both manual and automatic transmissions attached to combustion engines. The first running prototype is scheduled to debut at the 2027 Belgrade Expo. The new model reveal comes 17 years after production of the Zastava Automobiles Yugo GV (as it was called in the U.S.) ended, having spent 28 years developing a cult following despite a reputation for poor build quality and reliability. Malcolm Bricklin introduced Yugo to the United States in 1985, achieving surprising success, with 48,812 sales in 1987 alone, despite it being the slowest car sold in the country, but by 1992, that figure had fallen to just 1,412, and Yugo departed U.S. showrooms despite selling 141,651 cars."

DISNEY ARRIVES IN THE MIDDLE EAST

According to Conde-Nast Traveler, "Disney has announced plans for its first theme park in the Middle East, sparking much excitement from fans in the region and beyond. Disneyland Abu Dhabi (capital of the United Arab Emirates) is being built on Yas Island, joining existing theme parks, Ferrari World, Warner Bros. World, and Yas Waterworld. It will become Disney’s seventh theme park globally alongside Florida, California, Paris, Tokyo, Shanghai, and Hong Kong."

According to WDW Magic, "The upcoming Disney resort in Abu Dhabi will be fully funded and operated by Abu Dhabi-based developer Miral, with Disney leading creative development and operational oversight through its Imagineering division. No opening date has been announced."

According to Forbes, "Few entertainment destinations are as recognizable as Disney's castle parks. Named after their centerpiece castle, they are surrounded by clearly-defined lands themed to different eras and regions of the world. It's hard to find someone who doesn't know what they look like, so when Disney unveiled the format for its park in Abu Dhabi, it turned heads. Not only is it hard to make out individual lands in the concept art, but the castle itself is not located in the middle of the park. Instead, it is located at the back, sitting on the beach of the man-made Yas Island. The most breathtaking difference is the castle itself. Rather than being an amalgam of actual castles or being based on one from a famous fairytale, it looks like a stylized version of Elsa's ice palace from Disney's 2013 hit animated movie Frozen."

Time will tell how this expansion will alter Disney's popular international brand - and how this particular park - including rides, characters, food, and merchandise - will be tailored for this area of the world (as those elements were tailored for the parks in France, Japan, and China).

MOST POPULAR DINING BRANDS

During May, YouGov, an international, online, data research company, released its findings for popular dining brands for the first quarter of 2025. The data measured the percentage of consumers with a positive opinion of each brand. The top five most popular dining brands were Baskin-Robbins, Dairy Queen, Dunkin', Krispy Kreme, and Domino's. Popular restaurant chain The Cheesecake Factory was number 16, Outback Steakhouse was number 22, and McDonald's was number 32. Did these findings surprise you and/or make you hungry?

What other recent marketing buzz caught your attention? Since there's always something happening that impacts marketing, read #DebbieLaskeysBlog for the scoop!


Image Credits: US Postal Service, Kraft Heinz, and The Vatican News.


Read about Pope Leo XIV:

https://www.vaticannews.va/en/pope.html

Learn why Popes change their names:

https://www.vaticannews.va/en/pope/news/2025-05/the-history-of-the-names-of-the-successors-of-peter.html

Read 10 Secrets You Didn't Know About The NYPL's Iconic Lion Statues:

https://secretnyc.co/secrets-nypl-lion-statues/

Check out NatHab's Womens Journeys:

https://www.nathab.com/womens-adventures

Track details from all of Trump's first 100 days:

https://www.theguardian.com/us-news/2025/apr/29/donald-trump-first-100-days-tracker

Sign up to participate in a future YouGov survey:

https://account.yougov.com/us-en/join/main 


Monday, May 19, 2025

SPRING LEADERSHIP SERIES 2025 – Featuring Michael Kerr


Last year, I launched a Spring Leadership Series to think about leadership in nontraditional ways. As 2024 continued, I presented additional ways to think about leadership during my Olympics Leadership Series and Holiday Leadership Series. With a new year upon us, I've invited 25 thought leaders to share their responses to five questions relating to team-building, reading, and leadership. My #SpringLeadershipSeries2025 began the first day of Spring and continues through June 20th, the first day of Summer.

Before we begin, I'd like to applaud two special individuals for providing the inspiration for this series. First, big applause goes to Erika Andersen, a leadership expert and author who I've had the pleasure of knowing for nearly 15 years, and she's appeared on my blog 13 times since 2011. She wrote an article for Forbes entitled, "How Springtime Can Make Us Better Leaders," and that article serves as the core of the series as its first question. Second, I also applaud Joseph Lalonde, a leadership expert and author of a book called REEL LEADERSHIP, for planting the seeds for last year's Spring Leadership Series on my blog. After I read Joe's book, I started looking at movies as well as works of fiction, TV shows, and TV characters with "leadership-tinted glasses."

For today's post, I'd like to introduce Michael Kerr. Michael is a Canadian Hall of Fame speaker who speaks on inspiring workplace cultures and businesses that leverage their humor resources to create outrageous results. He is the author of 8 books, including, "The Humor Advantage: Why Some Businesses Are Laughing All the Way to the Bank," "Hire, Inspire, and Fuel Their Fire," and "The Jerk-Free Workplace: How You Can Take the Lead to Create a Happier, More Inspiring Workplace."

QUESTION: Leadership expert and author Erika Andersen wrote an article for Forbes entitled, "How Springtime Can Make Us Better Leaders." In the article, Erika compared gardening to management and leadership. What are your thoughts, or was there something that stood out from the article?

MICHAEL KERR: I love the take in this article and completely agree with the analogy. I have used a similar analogy when it comes to creativity in the workplace, comparing it to a romantic date. You can't force romance to happen, but you can set the stage and create an environment that is more conducive to romance.

And I wholeheartedly agree with getting the right plants – as I write about in my book, "Hire, Inspire, and Fuel Their Fire," hiring the right employees who are a fit for your culture, and not just a fit – employees who will help you grow your culture – is 90 percent of the work when it comes to creating a truly inspiring workplace.  

I would take the pruning analogy one step further and suggest that unfortunately, for the sake of the well-being of a company and the culture, one of the difficult tasks of any great leader is knowing when to transplant a plant that just isn't a good fit for the workplace environment. It doesn't necessarily mean they're a bad employee (or plant), it just means that they weren't a right fit for your environment - and the kindest thing you can do for both them and your team is to help them find an environment where they can flourish.

SHARE THIS: For the sake of the well-being of a company and the culture, one of the difficult tasks of any great leader is knowing when to transplant a plant (terminate an employee) that just isn't a good fit for the environment. ~@HumorAtWork #SpringLeadershipSeries2025 #DebbieLaskeysBlog

QUESTION: What was the most recent example of inspiring leadership that made an impact on you?

MICHAEL KERR: It was not so much an example of leadership in action, but an inspiring example that reflected leadership excellence. While recently delivering a workshop on workplace culture, an employee stood up and shared a story about how their CEO (who was standing 20 feet away from her) had come to her and another employee with an "epically bad, stupid idea." She elaborated on just how bad and stupid she thought the idea was (the CEO then chimed in and agreed) and how she handled the situation. The fact that she felt comfortable sharing that publicly, and that no one in the room of 100 employees laughed nervously or seemed surprised by her comments and willingness to speak out, spoke volumes about the culture in that company and the CEO's leadership style where it comes to creating a psychologically safe work environment.

QUESTION: What is your favorite team-building activity, and why?

MICHAEL KERR: It’s a silly one but it always gets people laughing: A theatre improv exercise called the "energy ball" where people form a circle in groups of 5-to-10 and clap out an imaginary energy ball to one another. Everyone always laughs (because it's so ridiculously silly) so it's a great energizer and stress buster. I use it to talk about communication skills, the power of laughter, and as a physical reminder that they hopefully will remember for a long time: that in every single interaction with another human being, they have the chance to pass along some positive energy, or do something that inadvertently sucks a bit of their soul out of them.

QUESTION: Which book is on the top of your to-be-read pile, and why?

MICHAEL KERR: My next book on the pile is You're Not Listening: What You're Missing and Why It Matters by Kate Murphy. I am always interested in improving my own communication skills and looking for fresh insights on any aspect of communication I can pass along to my audiences and readers, and the importance of listening is always top of mind for me - and this book was highly recommended.

QUESTION: In the past year, has a TV show, film, or work of fiction stood out as a result of its emphasis on leadership?

MICHAEL KERR: I just finished the third season of The Bear – a brilliant show about a Chicago restaurant. I was struck by many leadership lessons in this season. Often they were lessons related to what NOT to do as a leader - such as yelling at employees or not involving them properly in key workplace decisions. There's a pivotal theme around a list of non-negotiables the head chef writes down. He stresses that these are not "goals" but rather lines-in-the-sand, non-negotiables that everyone must commit to. He is, of course, speaking about values, and while his commitment to excellence and treating them as non-negotiables is laudable, he clearly would have had better success if he had co-created the values with his team rather than forcing the values upon his employees!

My gratitude to Michael for sharing his leadership insights and for being a part of my #SpringLeadershipSeries2025. Did these questions open your eyes to think about leadership in nontraditional ways? That was the hope!


Image Credit: Tanatat via DepositPhotos.


Read Erika Andersen's article, "How Springtime Can Make Us Better Leaders"

https://www.forbes.com/sites/erikaandersen/2015/05/14/how-springtime-can-make-us-better-leaders/


Read Michael's previous appearance here on my blog:

The Intersection of Employer Branding, Workplace Culture, and Leadership (December 2022)

https://www.debbielaskeysblog.com/2022/12/the-intersection-of-employer-branding.html


Connect with Michael at these links:

Website: https://www.MikeKerr.com

Books: https://mikekerr.com/books

Inspiring Workplaces YouTube Channel: https://youtube.com/channel/UCeaRB1AE5C_RWBjK87wwRYg 

LinkedIn: https://www.linkedin.com/in/michaelkerr3

Twitter/X: https://www.twitter.com/HumorAtWork