tag:blogger.com,1999:blog-281451931372336430.post3684212924077127776..comments2024-02-28T11:24:15.224-08:00Comments on Debbie Laskey's Blog: Customer Service vs. Customer Experience: Does Your Business Know the Difference?DebbieLaskeyMBAhttp://www.blogger.com/profile/04110969252778614500noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-281451931372336430.post-11820923335290875632015-01-05T20:59:45.967-08:002015-01-05T20:59:45.967-08:00This was very informative, thank you. I hadn't...This was very informative, thank you. I hadn't ever distinguished between customer experience and customer service, but the difference makes sense. Now that the media is interactive through the internet, customers and clients expect quick responses to their concerns even if they're not there in person. The field is always changing, but it's possible to stay on top of it and maintain good relations if you're willing to put in the effort. | <a href="http://kccontactcentres.co.uk/news/victoria-plumb-success-leads-to-30-new-jobs-at-kc-contact-centres" rel="nofollow"> http://kccontactcentres.co.uk</a>Anonymoushttps://www.blogger.com/profile/13762238065845798006noreply@blogger.comtag:blogger.com,1999:blog-281451931372336430.post-73382071952543074212015-01-05T05:58:05.654-08:002015-01-05T05:58:05.654-08:00I like that the article says that Customer service...I like that the article says that Customer service is not a department but a philosophy. It's one of the only tasks that can either fail or succeed. The philosophy is never made that same way in every situation. <a href="http://mandala.ca/services/support/" rel="nofollow">http://mandala.ca/services/support/</a>JoeyWalden87https://www.blogger.com/profile/00854082631119458955noreply@blogger.com